[Remote] Senior Product Manager

Note: The job is a remote job and is open to candidates in USA. Applause is a company focused on empowering engineering and design teams, and they are seeking a Senior Product Manager to manage product strategy and execution. The role involves leading user research, managing product roadmaps, and utilizing data to inform product decisions and achieve sales and retention goals.ResponsibilitiesManage Jira epics & stories to empower engineers and designers to do their best workHelp the team complete 90% of roadmap features on timeLead the planning and execution of user researchHelp determine what new feature(s) to build in H2 2026 and beyondAchieve a 40% survey result from customers (i.e. this is our internal benchmark that makes it clear we have excellent product-market-fit)Utilize data across our apps to understand the strengths and weaknesses of the productGather and analyze product feedback directly from customers. Use the feedback to prioritize the roadmap and help us achieve our sales and retention goalsSkills5+ years of Product Management experience, with a proven track record of delivering successful products that drive measurable impactEnd-to-end product ownership experience, from ideation and specification through development, release, analysis, and iterationPassion for customer research, deeply committed to understanding user needs through qualitative and quantitative insights, including conducting user interviews, analyzing behavioral data, and uncovering feature opportunities to validate ideasStrong alignment with Jobs to Be Done (JTBD), ensuring product decisions align with Applause's Product Vision Statement and drive meaningful outcomesData-driven decision-making expertise, utilizing user tracking and product analytics tools such as Pendo to inform strategy and measure successExceptional communication skills, with the ability to effectively engage stakeholders at all levels, from frontline employees to executives, both within and outside the organizationCollaborative and leadership-oriented, thriving in team environments, working cross-functionally with multiple stakeholders, and stepping into leadership roles as needed to drive alignment and executionBenefits100% remote w/ no office mandateUnlimited PTO20 official company holidaysHealth careLife insuranceStock optionsAmazing colleaguesEnergetic culture that is positive and celebrates togetherInspiring mission & software productAbility to grow your career by being early in a fast-growing tech startupCompany OverviewHelping home services businesses turn every technician into a top performer It was founded in 2022, and is headquartered in Salt Lake City, Utah, USA, with a workforce of 51-200 employees. Its website is https://applausehq.com.