[Remote] Senior Product Manager

Note: The job is a remote job and is open to candidates in USA. Runpod is the leading platform to build, run, and scale AI models, aiming to empower developers with flexible and reliable AI infrastructure. They are seeking a Senior Product Manager to lead product initiatives that enhance market opportunities and drive business growth through customer-focused strategies and cross-functional collaboration.ResponsibilitiesOwn and execute a multi-quarter product strategy for a high-impact area of Runpod’s AI infrastructure platform, directly tied to revenue growth, adoption, retention, gross margin, customer outcomes, and platform expansionDefine the target market, customer segments, buyer personas, user personas, and ideal customer profile using customer research, product usage data, sales insights, competitive analysis, and market trendsBuild business cases for major product investments, including market opportunity, customer pain points, willingness to pay, competitive dynamics, adoption barriers, risks, and expected ROIDevelop and manage a KPI-driven roadmap where every major initiative has a clear customer problem, business objective, success metric, leading indicator, and measurable impactDefine, track, and report on key product and business metrics, including activation, conversion, usage growth, revenue contribution, retention, expansion, churn, compute utilization, gross margin, time-to-value, NPS, and feature engagementUse quantitative and qualitative data to guide product decisions, prioritize roadmap tradeoffs, evaluate launch performance, and continuously refine strategyConduct frequent customer discovery with prospects, customers, partners, and internal go-to-market teams to identify scalable market opportunities and validate product directionPartner with Engineering, Design, and Infrastructure to deliver reliable, scalable, and intuitive platform capabilities that improve customer outcomes and support business growthCollaborate with Sales, Marketing, Customer Success, Finance, Partnerships, and Legal to drive go-to-market readiness, including positioning, pricing and packaging input, launch planning, enablement, onboarding, and expansion motionsCommunicate product strategy, business impact, roadmap progress, competitive insights, key risks, and tradeoffs clearly to executives, strategic customers, and cross-functional stakeholdersSkills6+ years of product management experience, ideally owning a technical, infrastructure, developer platform, cloud, AI/ML, enterprise software, marketplace, or usage-based productProven experience operating products at significant scale, ideally serving millions of users, hundreds of thousands of developers, large enterprise customers, or high-volume infrastructure workloadsDemonstrated ability to make product decisions in scaled environments where reliability, performance, usability, cost efficiency, and customer trust are criticalStrong business judgment with a track record of connecting product strategy to revenue growth, customer acquisition, retention, expansion, margin improvement, or operational efficiencyDeep analytical capability, including experience defining KPIs, analyzing funnels, interpreting usage trends, evaluating cohorts, measuring launch impact, and using data to prioritize roadmap decisionsExperience building business cases for product investments, including market sizing, customer segmentation, ROI analysis, adoption assumptions, competitive positioning, and financial impactStrong customer discovery skills, with the ability to engage prospects and customers, uncover business and technical pain points, and translate insights into scalable product opportunitiesComfort operating in technical domains, with the ability to understand infrastructure concepts, APIs, developer workflows, cloud platforms, distributed systems, AI/ML workloads, or usage-based compute productsProven ability to partner cross-functionally with Engineering, Design, Sales, Marketing, Customer Success, Finance, Infrastructure, Legal, and executive teams to drive alignment and executionExcellent communication and leadership skills, with the ability to craft clear strategy documents, executive narratives, roadmap updates, launch plans, and business cases in ambiguous, fast-moving environmentsBenefitsMeaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside.Generous medical, dental & vision plansFlexible PTO- take the time you need to rechargeMost roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communicationJoin a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale.$1,200 Home Office & Equipment Stipend-We set you up for success from day one with gear and support to create your ideal workspaceCompany OverviewRunpod is a cloud platform designed for GPUs, enabling developers to deploy customized full-stack AI applications. It was founded in 2022, and is headquartered in Mount Laurel, New Jersey, USA, with a workforce of 51-200 employees. Its website is https://www.runpod.io.