[Remote] Senior Product Manager

Note: The job is a remote job and is open to candidates in USA. Zoom Communications, Inc. is seeking a Senior Product Manager who will be responsible for outlining the product roadmap, setting feature priorities, and collaborating across teams to enhance user experience and grow revenue. This role emphasizes data-informed decisions and focuses on developing and executing eCommerce growth strategies.ResponsibilitiesDeveloping and executing the ecommerce growth strategy and roadmap; prioritizing features from market, customer, and data insightsDriving user acquisition and activation, focusing on conversion rates and trial-to-paid conversionsIdentifying and implementing monetization opportunities to increase revenue per customer, including upsell and cross-sell, and optimizing pricing and packaging optionsMaintaining dashboards for core metrics (conversion, AOV, churn, CLTV, cart abandonment) and identifying trends and opportunitiesLeading the end-to-end product lifecycle; prioritizing by impact and collaborating with Engineering, Design, Marketing, and Sales on launches and iterationMonitoring the market landscape and current best practices; designing, running, and evaluating A/B tests to optimize key flows; partnering on product content, promotions, and merchandisingSkillsBring 8+ years of product management experience focused on eCommerce platformsShow applied knowledge of ecommerce best practices, user experience design, conversion optimization, and payment gatewaysUnderstand SaaS business models, customer lifecycle management, and subscription-based revenueUse data to interpret results, identify trends, and make well-reasoned, data-informed decisionsWork effectively with technical teams and explain technical trade-offsCommunicate clearly in writing and verbally across teams; bring education in a related field or equivalent experience (advanced study welcome, not required)Have experience with eCommerce platforms and CRM integrationsBe Familiarized with marketing automation toolsBenefitsIn addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.We also have a location based compensation structure; there may be a different range for candidates in this and other locationsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.Company OverviewZoom is a software company that offers a communications platform that connects people through video, voice, chat, and content sharing. It was founded in 2011, and is headquartered in San Jose, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.zoom.com.Company H1B SponsorshipZoom has a track record of offering H1B sponsorships, with 16 in 2025, 178 in 2024, 144 in 2023, 259 in 2022, 86 in 2021, 34 in 2020. Please note that this does not guarantee sponsorship for this specific role.