[Remote] Senior Product Manager

Note: The job is a remote job and is open to candidates in USA. Maven AGI is an enterprise AI platform on a mission to unleash business artificial general intelligence, starting with customer service. They are seeking a highly skilled Product Manager with extensive experience in designing and managing integrations directly with enterprise customers, responsible for leading the design, development, and delivery of integrations while collaborating with cross-functional teams.ResponsibilitiesCustomer-Centric Problem Solving: Engage with enterprise customers to understand their requirements and translate these into specifications for actionable engineering deliverablesIntegration Leadership: Lead the design, development, and delivery of integrations, ensuring compatibility with complex systems, APIs, and multi-tenant SaaS platformsCross-Functional Collaboration: Partner with engineering, sales, customer success, and other stakeholders to prioritize and execute on key initiativesProduct Strategy & Vision: Define and execute a multi-year product vision and roadmap for integration-heavy enterprise solutionsScalability & Performance: Ensure integrations are built to scale, maintaining high levels of reliability, performance, and securityTechnical Guidance: Provide input on architecture and feasibility while working closely with engineering teams to deliver high-quality solutionsHiring and Mentorship: Help build and grow the team, particularly focusing on recruiting and mentoring talent with expertise in integrationsContinuous Improvement: Leverage customer feedback, market trends, and analytics to refine and enhance integration capabilitiesSkillsMinimum of 7 years in a product role, with a focus on designing and managing integrations for enterprise customersProven track record of delivering scalable, complex integrations involving APIs, SaaS platforms, and third-party systemsProficiency in multi-tenant SaaS, support tools, or CRM services, with a focus on enterprise-level user segmentsDemonstrated enthusiasm and competency in Generative AI, LLMs, and machine learningExperience in conceptualizing and implementing a multi-year product vision and roadmapExceptional written and verbal communication skills, with the ability to define customer problems clearly and concisely across different stakeholder typesAbility to navigate ambiguity, foster cross-functional collaboration, and excel in a high-paced environmentStrong strategic thinking and hands-on problem-solving abilities, with a focus on driving value for the businessHigh energy, strong work ethic, and disciplined execution skillsBenefitsOffers EquityOffers BonusCompetitive salaryComprehensive benefitsMeaningful equity stakesInclusive Culture: A diverse and welcoming work environment where everyone’s voice is heardCompany OverviewGenerative AI platform to reimagine customer experience starting with support It was founded in 2023, and is headquartered in Boston, Massachusetts, USA, with a workforce of 51-200 employees. Its website is https://www.mavenagi.com.