[Remote] Senior Product Designer, Growth

Note: The job is a remote job and is open to candidates in USA. LaunchDarkly is focused on enhancing the software delivery experience for developers. They are seeking a Senior Product Designer to lead the design of the trial and activation experience, ensuring a seamless onboarding process for new users and improving feature discoverability.ResponsibilitiesDesign the Foundation trial and activation experience from signup through SDK integration, first flag, first advanced feature, and conversion to a paid planWork from the team's evidence base — customer insights data, product analytics funnel analysis, sales and support call patterns — and add to it with your own research. Run experiments against that evidence on cycle times measured in weeksWhen you find drop-offs, trace them to their structural cause: wrong information architecture, missing context, an illegible value proposition. The fix belongs upstream, not just at the symptomDesign the agentic onboarding experience: what getting started with LaunchDarkly looks like when the interface is an MCP, a Skill and an AI coding agent rather than a browser. The team has a working thesis and active PRDs; the UX is open and excitingImprove advanced feature discoverability. Experiments and guarded releases are significantly underused relative to their value, and closing that gap requires working across team boundariesContribute to roadmap decisions alongside your product manager and engineering manager peers, bringing activation opportunities forward with data rather than waiting to be briefedParticipate in UX critique and expect direct, specific feedback in both directionsSkills7+ years designing digital products, with examples of impact on activation, conversion, or retention. A strong portfolio shows what metric moved and why the design decision caused itGrowth design experience in B2B software (PLG, freemium, self-serve, or trial-to-paid) in a developer or technical product contextYou've run design experiments end-to-end: written the hypothesis, shipped the leader, read the results. You can tell when an outcome is meaningful and when the test needs to run longer or be redesignedYou work directly with funnel data, activation metrics, and voice-of-customer analysis. You've made decisions that the data supported, and decisions it contradictedYou define what success looks like before you start, and you're honest when results don't support the hypothesis. You can articulate the tradeoff between a short-term activation win and longer-term product coherence, and you prioritize the work that will actually move the business forwardYou trace activation failures to their upstream cause and design solutions that hold across the funnel rather than patching individual screens or componentsYou work across flows, high-fidelity specs, prototypes, and written strategy, and choose the format based on what the decision requiresYou're comfortable doing 0→1 exploration on an ambiguous and emerging problem (agentic onboarding) and iterating rapidly on an existing, instrumented flowYou've designed the part of the developer experience where someone is evaluating, integrating, and setting up a new tool. CLI usage, SDK setup, API credential management, connection debugging are familiar territoryYou ask engineering questions, read the docs, and understand what's actually hard to buildFamiliarity with AI agent interfaces (MCP integrations, Cursor/Copilot/Claude workflows, or similar) is important given the agentic onboarding work on the roadmap. Deep prior experience here isn't expected as this is an emerging space but high curiosity and strong opinions about the design problems and how to solve areYou state positions and back them with evidence. You drive discovery in a triad and shape the work before anyone hands you a briefYou present to design and product leadership with directness. Feedback in both directions is specific, not hedgedBenefitsRestricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salaryCompany OverviewLaunchDarkly is a feature management platform that allows software development teams to deliver to their customers. It was founded in 2014, and is headquartered in Oakland, California, USA, with a workforce of 501-1000 employees. Its website is https://launchdarkly.com/.