[Remote] Senior Product Designer, Drafting

Note: The job is a remote job and is open to candidates in USA. Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. They are seeking a Senior Product Designer to join their Product Design team, focusing on enhancing the legal experience through innovative design and AI-driven solutions. The role involves leading the design process and collaborating closely with Product and Engineering teams to create high-quality, user-centered experiences.ResponsibilitiesPartner with Product and Engineering to define and execute on experience design strategy and success metrics, using research and insights to prioritize what matters most to customers and the businessBuild strong customer intuition through direct engagement, and advocate for customer needs in trade-offs, sequencing, and cross-functional decision-makingLead end-to-end design for a product area from vision crafting, to prototyping, testing, and polished executionRaise the quality bar through polished, accessible, and cohesive experiences and push beyond “good enough” toward best-in-class interaction designStrengthen systems and patterns across the product by contributing design system improvements, identifying gaps, and influencing consistency beyond your immediate scopeDrive alignment through crisp storytelling, clear decision framing, and proactive collaboration across cross-functional teamsStrengthen the team through constructive critique, mentoring through example, and consistent bar-raising executionSkills6+ years of experience designing digital productsDemonstrated ability to design scalable experiences across multiple customer segments and/or products (e.g., Solo, SMB, and Mid-Market)Proven track record of shipping high-quality work that solves customer problems and moves key product metricsStrong craft across interaction design, information architecture, usability, and visual design, with consistently high-quality executionStrong customer-centric practice, with the ability to translate customer insight into actionable design directionExperience designing AI-powered features or workflows, with a strong understanding of user-centered applications of machine learning and generative AIHighly capable in design and prototyping tools, with solid command of AI tools in your process (e.g., Figma Make, Cursor, Gemini, etc.)Strong communication and presentation skills, including clear articulation of rationale and trade-offsA collaborative, low-ego partner — you facilitate alignment, clarify trade-offs, and drive confident executionB2B SaaS experience is preferred, but not requiredBenefitsCompetitive, equitable salary with top-tier health benefits, dental, and vision insuranceHybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.Flexible time off policy, with an encouraged 20 days off per year.$2000 annual counseling benefitRRSP matching and RESP contributionClioversary recognition program with special acknowledgement at 3, 5, 7, and 10 yearsCompany OverviewClio provides cloud-based legal practice management software, helping law firms manage cases, billing, and client relationships. It was founded in 2008, and is headquartered in Vancouver, British Columbia, CAN, with a workforce of 1001-5000 employees. Its website is https://www.clio.com.