[Remote] Senior Platform Engineer (DevOps)

Note: The job is a remote job and is open to candidates in USA. ActiveProspect is on a mission to make consent-based marketing the best channel for online customer acquisition. The Senior Platform Engineer (DevOps) will own outcomes for engineering teams by removing friction and building self-service tooling that enhances productivity and reliability across the platform.ResponsibilitiesOwn outcomes end-to-end. Frame the problem, design the solution, ship it, and own whether it actually moved the metric. Descope to the cheapest version that works, and prototype in days, not weeksBuild for self-service, not for tickets. Treat the platform as a product and internal engineers as your customers. Understand their friction, then solve it with reusable, well-documented tooling that teams adopt on their own — so the fix scales to everyone, not just the team that askedOwn and evolve the paved road. Set the direction for our GitOps, Kubernetes (AWS EKS / ArgoCD), and serverless (AWS Lambda) patterns so the easy path is also the secure, reliable, and cost-aware one — and lead the migrations that get us thereOwn reliability. Lead incident response for the systems you own, drive blameless postmortems, and turn what you learn into durable fixes. Set the on-call practices that keep us meeting our SLAs without burning people outArchitect AI-driven leverage. Design and operate AI agents and automation that hold up in production — auto-triage, auto-remediation, agent-assisted CI/CD — and set the guardrails, evals, and cost controls that keep them safe. Evolve the team’s practices as the tooling changes. We expect everyone here to build with AI, not just be aware of itOwn access, security, and compliance. Design how we manage credentials and permissions for developers and automated processes. Consent and PII handling are central to customer trust, so security is built into every system you own. Lead our SOC 2 and GDPR work and the remediation that followsMake things cheaper. Own initiatives that measurably reduce infrastructure costMultiply the team. Mentor on judgment and systems thinking, not just syntax. Write decision memos and ADRs, set standards, and bring patterns and hard-won context back to the wider org instead of hoarding themSkills5+ years building, operating, and owning production infrastructure at scale, with a track record of platform work that made many engineers fasterDeep expertise in a cloud environment (AWS) and with containers and orchestration (Docker, Kubernetes / EKS, Helm)Strong command of CI/CD and GitOps (GitHub Actions, ArgoCD) and Git-based workflowsHands-on expertise with Infrastructure as Code (Terraform) and configuration automationSolid grasp of Linux (Ubuntu), production databases (PostgreSQL/RDS, DynamoDB, MySQL, MongoDB), and networking (load balancers, firewalls, routing, VPN)A track record of shipping something you cared about end-to-end and owning the outcome — and the instinct to solve a problem once, reusably, rather than the same problem over and overTreats developer experience as a product — measures adoption and delivery metrics (e.g., DORA) and iterates on tooling the way a PM iterates on a featureStrong systems-design judgment in ambiguous contexts, and the ability to descope well and push back on low-value workExperience leading incidents and operating customer-facing production environments with a focus on uptime and service qualityUses AI agents and coding tools as a daily driver — reads their output critically and builds automation on top of them, not just consumes themClear written and verbal communication, plus mentorship experience — you make the people around you more productiveA security and reliability mindset that fits working with sensitive consumer dataA 4-year degree in engineering or computer scienceExperience building an internal developer platform or paved-road tooling adopted across multiple teamsDeep observability and telemetry experience (OpenTelemetry, Datadog), including SLOs and alerting strategyExperience operating microservices, serverless (AWS Lambda), or event streaming (Apache Kafka / Confluent) at scaleSecrets management at scale (AWS Secrets Manager, Doppler)Experience with multi-account AWS, distributed database systems, or high-throughput data pipelinesProgramming experience with Elixir, Ruby, JavaScript/Node.js, or PythonOwnership of compliance frameworks (SOC 2, GDPR) end-to-endCompany OverviewActiveProspect is an Austin-based SaaS company on a mission to make consent-based marketing the best method for customer acquisition. It was founded in 2004, and is headquartered in Austin, Texas, USA, with a workforce of 201-500 employees. Its website is http://activeprospect.com/.