[Remote] Senior Platform Engineer (Cloud Workloads)

Note: The job is a remote job and is open to candidates in USA. Veeam Software is the Data and AI Trust Company, specializing in data resilience and security. They are seeking a Senior Platform Engineer to join the Workload team, responsible for designing and maintaining observability infrastructure, driving incident response, and enhancing proactive support capabilities for cloud workloads.ResponsibilitiesDesign, build, and maintain observability pipelines using the Elastic Stack (Elasticsearch, Kibana, Fleet) across Azure and AWS workloadsDevelop and own SLO/SLI dashboards and error budget reporting for BaaS platform servicesRespond to and lead incident response for distributed, multi-tenant cloud workloads; own runbook creation, maintenance, and continuous improvementBuild and refine proactive support tooling, including pattern analysis, tenant correlation dashboards, and baseline deviation alerting, to reduce reactive support burdenManage and maintain Elastic Fleet agent policies, enrollment health, and log streaming pipelines across Azure and AWS worker fleetsPartner with SRE, R&D, and Proactive Support teams to close observability gaps, including tenant identification workflows and admin portal integrationsSkills5+ years of experience in cloud platform engineering, SRE, or infrastructure roles supporting commercial SaaS productsDeep hands-on experience with Elastic Stack: Building dashboards, writing KQL/Query DSL, managing FleetProven experience operating and troubleshooting distributed, multi-tenant workloads on Azure and/or AWSStrong understanding of Azure cloud services: AKS, Entra ID, Key Vault, Service Bus, Cosmos DB, Private Endpoints, etcExperience with incident response in production cloud environments, including runbook development and post-incident reviewExperience with IaC tools (Azure Bicep, Terraform) and CI/CD pipelines (Azure DevOps, GitHub Actions)Strong scripting skills in Bash, Python, or PowerShellAbility to work cross-functionally with SRE, product, and customer-facing support teamsFamiliarity with Veeam Data Platform productsBenefitsUnlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam CaresPaid parental leave: 8 weeks for all parents, 16 weeks for birthing parentsMedical, dental, and vision coverage starting on your first dayMental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program401(k) retirement plan with company matching contributionsFertility, adoption, and surrogacy support through Maven, plus paid volunteer timeAirVet: 24/7 virtual veterinary care at no costLegal services, identity protection, and supplemental health insurance optionsTax-advantaged spending accounts for healthcare, dependent care, and commutingOpportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of LearningCompany OverviewVeeam provides data resilience and data management solutions for cloud, virtual, and physical environments. It was founded in 2006, and is headquartered in Columbus, Ohio, USA, with a workforce of 5001-10000 employees. Its website is http://www.veeam.com.Company H1B SponsorshipVeeam Software has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2024, 2 in 2022. Please note that this does not guarantee sponsorship for this specific role.