[Remote] Senior People Operations Analyst

Note: The job is a remote job and is open to candidates in USA. NedGraphics Software is part of Dorado Software Group, focusing on providing specialized software solutions for various industries. The Senior People Operations Analyst will manage HR systems, coordinate payroll, and support onboarding and offboarding processes, while also improving operational efficiency within the People function.ResponsibilitiesMaintain all employee data in BambooHR with accuracy, including new hires, terminations, status changes, compensation updates, and reporting structure changesConduct regular data audits to identify and correct inconsistencies, duplicates, and gaps; consolidate employee information from scattered sources into BambooHR as the single source of truthEnsure accurate data flows between BambooHR, Pinpoint (ATS), and Lattice (performance); maintain employee files in compliance with applicable regulationsHandle all employee data in accordance with applicable privacy legislation across jurisdictions, including applicable Canadian and US state privacy laws, and international equivalents; ensure personal data is collected, stored, and processed lawfully and with appropriate access controlsExecute payroll coordination across all jurisdictions by following established processes - preparing and submitting people data to Finance, third-party payroll providers, and employer of record (EOR) partners across North America, South America, EMEA, the Middle East, India, and APAC (new hires, terminations, compensation changes, bonuses, and stipends)Reconcile against BambooHR records and flag discrepancies to the Director for resolutionServe as the first point of contact for routine employee payroll and benefits questions, escalating anything outside standard parametersExecute end-to-end onboarding for all new hires, including system setup, background checks, benefits enrollment, orientation scheduling, and equipment coordination with ITProcess employee terminations, including system updates, final pay calculations, applicable federal and provincial/state separation requirements, and exit logisticsMaintain and track onboarding plans with hiring managers; continuously improve onboarding and offboarding checklists based on feedbackAdminister Pinpoint ATS, including job postings, candidate pipeline management, interview scheduling, and coordination with hiring managers and external recruitersSend offer letters and process pre-hire documentation; maintain recruitment dashboards and report on pipeline metrics including time-to-fill, source effectiveness, and candidate volumeMaintain compensation data in auditable spreadsheets and systems; support the Director during annual compensation and performance review cycles with data, reporting, and administrative executionUse AI-powered tools and agents to streamline repetitive HR tasks such as data validation, document drafting, employee query triage, and report generationIdentify process inefficiencies and propose improvements, leveraging AI automation, system features, formulas, and workflow tools to reduce manual effortSupport the Director in evaluating and rolling out new AI tools within the People technology stackDocument all repeatable HR processes as clear, step-by-step SOPs; maintain the internal HR knowledge base so that processes are not dependent on any single personBuild and maintain reporting dashboards in Excel, BambooHR, and other tools covering headcount, turnover, time-to-fill, and compensation distribution; prepare ad hoc reports for leadership as requestedUse AI-assisted analytics and visualization tools to improve the speed and quality of people reportingTravel to offices in other international locations to provide HR support as necessary or to attend eventsSkills6-10 years of experience in People Operations, HR Operations, or HRIS administrationHands-on experience administering an HRIS platform such as BambooHR, ADP, Workday, or HiBob, with direct responsibility for data accuracyAdvanced Excel proficiency, including formulas, pivot tables, lookups, and dashboardsExperience coordinating payroll with third-party providers across multiple jurisdictionsExperience executing end-to-end onboarding and offboarding processesStrong attention to detail with a proactive approach to identifying and resolving data issues before they escalateStrong written communication skills with the ability to document processes clearly and flag issues proactivelyComfortable working asynchronously across time zonesComfort using AI tools and a willingness to adopt new AI-powered platforms as part of daily workflowsExperience with BambooHR, Pinpoint, and/or Lattice is preferredExperience with SharePoint or similar content management and collaboration platforms is preferredExperience in software or technology companies is preferredFamiliarity with multi-country employment contexts is preferredExperience with EOR providers (e.g. Deel) is preferredSHRM-CP, CHRP, or equivalent HR qualification is preferredCompany OverviewNedGraphics™ is the leading provider of textile design and CAD / CAM software solutions for the apparel, home furnishings, flooring, and other textile markets. It was founded in 1978, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is https://nedgraphics.com.