[Remote] Senior PBM Strategic Account Executive - Remote

Note: The job is a remote job and is open to candidates in USA. Optum is a global organization that delivers care aided by technology to help millions of people live healthier lives. They are seeking a Senior PBM Strategic Account Executive who will manage the overall relationship with a health plan client, focusing on client trend management, strategic plan development, and execution. The role involves maintaining client communications, managing contract renewals, and ensuring client-specific requirements are met.ResponsibilitiesManaging assigned accounts with a focus on client trend management, strategic plan development and execution, cultivating multi-level client relationships and management staffManaging client contract renewal activities with the primary goals of retaining client, obtaining multiple-year agreements and maintaining or improving profitabilityMaintaining consistent and regular client communications. Preparing and presenting regular client performance reviews, including identification of cost drivers, recommendations for cost savings opportunities, utilization and cost reportsPrioritizes and conducts regular onsite or telephonic client meetings as appropriate to proactively review client benefits, drug utilization and trend management strategiesEnsure that all client specific requirements are met, including but not limited to:Maintaining documentation of most current benefit designs, including exclusions, inclusions, formularies and co-pay structures and that information is accessible to Customer Service Pharmacy TechniciansDocumenting plan change requests from clients and obtains appropriate approval, updates the Benefit Design Summary on the web, and confirms the plan change is completed and accurateFollowing all audit requirements. Reviews Benefit Design Summary documents at least annually with clients and receives appropriate client signature approvalMaintaining a complete understanding of client contract terms including but not limited to the monitoring and reporting of performance guarantees. Ensuring that all assigned contracts are monitored and reported as stated in the termsCultivating in-group growth through these relationshipsStaying abreast of industry trends and developments and demonstrating solid communication skills in presenting these to clients and staffDemonstrating expertise in pharmacy benefit strategies and clinical programsSupervising and assisting in the development of client specific implementation plans and managing overall client implementationsProviding leadership to client services team members in departmental and corporate initiativesProviding regular feedback to management team regarding client requirements and business development opportunitiesParticipating in sales preparation meetings and finalist sales presentations as necessaryEnsuring quick response and follow-up to client inquiries per contract requirements, e.g. returning phone calls and emails within 2 hours and attempted resolution of all issues in less than 48 hoursFollows-up with client within 24 hours after issue resolutionRegularly attending and actively participating in company meetings as requestedParticipating as preceptor/mentor to new staff as requested. Assisting in the development of ongoing training topics and materials for staffFollowing all policies and procedures relating to job responsibilities and participates in the development and maintenance of departmental policies and procedures for Client Services, as appropriatePerforming other duties as assigned to meet corporate objectivesProviding support to other departments as requestedSkills4+ years of strategic PBM client account and contract management2+ years of experience in the Health Plan Commercial MarketUnderstanding of pharmacy benefit strategies and pricing practicesAdvanced proficiency in delivering presentations to various audiences, including executive leadershipProficient with MS suite - Word, Excel, PowerPointProven ability to handle complex client issuesProven solid PBM business and financial acumenProven excellent negotiation skillsDemonstrates a high degree of client focus and attention to serviceAbility to travel up to 10% of the timeProject Management Experience/Certification3+ years of experience with upsell programs to clients2+ years of PBM operations experienceFamiliarity with RxClaim; Tracker and NavigatorAll employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter PolicyBenefitsA comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution (all benefits are subject to eligibility requirements)Company OverviewWe’re evolving health care so everyone can have the opportunity to live their healthiest life. It was founded in 1985, and is headquartered in Eden Prairie, Minnesota, USA, with a workforce of 10001+ employees. Its website is https://frontiertherapies.optum.com.