[Remote] Senior Partner Program Manager, Global Partner Incentives

Note: The job is a remote job and is open to candidates in USA. Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. They are seeking a Senior Partner Program Manager, Global Partner Incentives to own the global partner incentive strategy and execution across all routes to market, helping drive profitable growth and measurable value across the customer lifecycle.ResponsibilitiesBuild and manage a unified global framework for all partner incentive programs – including rebates, SPIFFs, Rebates, MDF, and promotional programs that align to corporate prioritiesDefine earning logic, funding models, and payout mechanisms that scale across all partner routes to marketLead the end-to-end lifecycle of incentive programs – from planning and launch through claims, validation, and payout – ensuring accuracy, compliance, and timely executionPartner with Finance, Marketing, Operations, and IT to drive automation through CRM, PRM and incentive management platformsPartner with FP&A and BI teams to forecast spend, monitor utilization, and report on program effectiveness and return on investmentImplement dashboards and governance models that ensure transparency and informed decision-making across global and regional stakeholdersWork closely with Channel, Sales, Finance, Legal, and Marketing to ensure incentives are aligned with business goals, compliant with regional regulations, and clearly communicatedLead internal and external enablement to drive understanding, adoption, and execution consistency worldwideUse data insights, partner feedback, and performance analytics to refine incentive structures, simplify processes, and enhance the partner experienceChampion innovation and scalability to ensure programs remain competitive and aligned with Zscaler’s growth strategySkills7-10 years of experience in partner programs, channel incentives, sales operations, or SaaS GTM strategyProven success designing and executing rebate, SPIFF, MDF, and strategic incentive programs that drive measurable growth and align to company priorities across different partner types (reseller, distributor, GSI, MSSP, ISV, CSP)Strong analytical and financial modeling skills with the ability to translate complex financial data into actionable incentive structures, forecasts, and ROI analysisSkilled in project management with tools like Salesforce, Asana, PRMs, and analytics platformsDeep understanding of partner economics, profitability levers, and performance measurement frameworks, including payout logic and compliance processesExcellent communication and cross-functional collaboration skills; comfortable with partnering with executive leadership both internally and externally across Finance, Legal, Operations, and SalesPrevious experience at a large ISV driving partner incentive programs at global scale and experience in consumption-based, subscription, or marketplace-driven incentive models, including rev-rec and payout considerationsProven capability to develop data driven business cases with a focus on program governance, financial compliance, and regional funding nuances across Americas, EMEA, and APJDemonstrated success in automating and scaling incentive processes through CRM, PRM, or incentive management toolsBenefitsVarious health plansTime off plans for vacation and sick timeParental leave optionsRetirement optionsEducation reimbursementIn-office perksCompany OverviewZscaler is a global cloud-based information security company that enables secure digital transformation for mobile and cloud. It was founded in 2008, and is headquartered in San Jose, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.zscaler.com.Company H1B SponsorshipZscaler has a track record of offering H1B sponsorships, with 19 in 2026, 164 in 2025, 220 in 2024, 108 in 2023, 144 in 2022, 82 in 2021, 51 in 2020. Please note that this does not guarantee sponsorship for this specific role.