[Remote] Senior Marketing Operations Manager (Platform and Automation)

Note: The job is a remote job and is open to candidates in USA. PLOS is a pioneer in open science, committed to creating equitable access to scientific knowledge. The Senior Marketing Operations Manager is responsible for optimizing the HubSpot platform to ensure effective marketing campaigns and data integrity while collaborating cross-functionally to enhance marketing performance.ResponsibilitiesLead the architecture, implementation, and optimization of marketing workflows, appropriate use of lead scoring models, automations, and nurture programs in HubSpotOwn platform integrations between HubSpot and tools such as Google Ads, LinkedIn, social media, and other marketing platformsCollaborate with the Reporting, Insights & Analysis Manager to ensure structures, systems, and tagging support accurate reporting and attributionSupports the Reporting & Insights Manager with data accessibility, cleanliness, and technical enablementPartner with the Senior Marketing Operations Manager (Digital) and their team to ensure seamless automation and triggered communications across email, web, social, and advertisingMaintain high data hygiene standards, governance, and compliance with privacy regulations (e.g., GDPR, CAN-SPAM)Define and document best practices and operational processes for marketing systems useEvaluate and implement new HubSpot features and third-party integrations to improve marketing performance and operational efficiencySupport training, onboarding, and platform enablement across the marketing and communications teamManage and support the Email Marketing Manager to deliver their responsibilities, coaching them and developing themSkillsBachelor's degree in Marketing, Data Analytics, or a related field; or equivalent experienceDeep marketing experience and advanced expertise in HubSpotProven track record of developing scalable marketing automation and lead management systemsStrong understanding of marketing data structure, lead lifecycle, segmentation, and attributionTechnical aptitude in APIs, tagging strategies, and automation workflowsExcellent collaboration skills with both technical and non-technical teamsDetail-oriented with strong documentation and project management capabilitiesExperience managing complex lead flows and attribution modelingBenefits401k with employer matchEmployee sponsored health, dental and vision insurance (Dental and Vision 100% employer paid)Paid Vacation, 11 public holidays and sick leaveParental leaveBirthday and three winter holidays days offShort term and long term disability insurance2 days paid time off for volunteering per yearFully remote work environment with stipend on joining for home officePrivate medical insuranceLife assuranceIncome protectionPersonal accident insurancePension with up to 10% employer match25 days holidays, market competitive Maternity and Paternity leaveCompany OverviewPLOS is a nonprofit 501(c)(3) corporation, #C2354500, and is based in California, US. It was founded in 2003, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is http://www.plos.org.