[Remote] Senior Manager, Software & Product Development Operations

Note: The job is a remote job and is open to candidates in USA. West Monroe is a global business and technology consulting firm seeking a Senior Manager with experience in Software Engineering management within a SaaS environment. The role involves leading teams to serve Software & High-Tech clients and Private Equity investors, focusing on software strategy, operational transformation, and business development initiatives.ResponsibilitiesLead engagement teams serving Software & High-Tech and Private Equity clients while building trusted advisor relationships with executive stakeholders, including C-suite leaders, business unit executives, product leaders, and Private Equity Deal and Operating PartnersServe as engagement leader for strategy and operational transformation initiatives within the Software & High-Tech sector, including product & technology platform strategy, product portfolio optimization, product migrations, product consolidation, R&D effectiveness, operating model transformation, and post-merger integration initiativesProvide engagement leadership for complex technology transformation programs such as technology modernization, re-platforming initiatives, technology platform consolidation, on-prem to cloud migrationsAbility to build credibility with CPO/CTOs and confidently communicate impact, results with business leaders of the organization Oversee development of executive-level client deliverables, including board-ready presentations, strategic recommendations, value creation roadmaps, and financial modelsManage engagement economics, quality assurance, staffing, and client satisfaction while ensuring successful project outcomesCoach and mentor consultants, senior consultants, and managers, fostering an inclusive and high-performing team environmentLead the development and enhancement of methodologies, tools, and intellectual property supporting Product Strategy and Software & High-Tech advisory servicesCollaborate across Software & High-Tech, Technology, M&A, and Private Equity practices to strengthen integrated delivery capabilitiesPlay an active role in performance management, coaching, mentoring, and career development of team membersSupport recruiting efforts, including experienced hires, campus recruiting, interviewing, and onboardingContribute to thought leadership, training programs, and internal capability-building initiativesBuild and expand relationships with existing and prospective clients within the Software & High-Tech and Private Equity ecosystemIdentify, shape, and support new business opportunities in partnership with practice leadershipLead portions of proposal development, solution design, engagement scoping, and pricing activitiesDevelop go-to-market messaging, thought leadership, and sales materials focused on Product Strategy and Software & High-Tech value creationRepresent West Monroe at Software, Technology, Product Management, and M&A industry events while building a strong professional networkPartner with leadership to identify emerging market trends and client needs that inform service offering developmentSkills8–12+ years of professional experience, including one or more of the following: Software engineering leadership in a software / SaaS company with demonstrated ability of leading engineering/product teams and driving key outcomes with business leadershipManagement, technology, or software operations consulting serving Software and SaaS clients, focused on product and software development lifecycleM&A, corporate strategy, or transaction advisory experience supporting or as part of a software businessesDemonstrated experience leading complex engagements and managing cross-functional teamsDeep understanding of software and SaaS business models, economics, product management practices, and software development organizationsExperience evaluating and improving product & R&D organizations, operating models, product portfolios, or software development effectivenessKnowledge of AI use across the software development lifecycle, including agentic workflows, AI-orchestrated SDLC processes, automated testing & remediation, AI-enabled modernization, expert-guided orchestrationProven ability to build relationships with executive stakeholders and influence decision-makingStrong analytical, problem-solving, communication, and presentation skillsDemonstrated experience developing and mentoring team membersAbility to travel as neededAbility to work permanently in the United States without sponsorshipBenefitsEmployees (and their families) are covered by medical, dental, vision, and basic life insurance.Employees are able to enroll in our company’s 401k planPurchase shares from our employee stock ownership programBe eligible to receive annual bonuses.Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year.Eligibility for ten weeks of paid parental leave will also be available upon hire date.Company OverviewWest Monroe offers digital transformation, analytics, cloud, cyber security, business advisory, and management consulting services. It was founded in 2002, and is headquartered in Chicago, Illinois, USA, with a workforce of 1001-5000 employees. Its website is https://www.westmonroe.com.