[Remote] Senior Manager, Software Engineering

Note: The job is a remote job and is open to candidates in USA. ServiceTitan is a rapidly growing startup focused on delivering product excellence in the engineering domain. They are seeking a Senior Engineering Manager to lead high-impact teams, guide the design and delivery of scalable systems, and foster a strong team culture.ResponsibilitiesEstablish clear, outcome-driven professional development plans with milestones for engineers and managersProvide ongoing coaching through 1:1s, feedback, and active mentorship, raising the bar on both technical and leadership excellenceBuild a strong team culture grounded in ownership, trust, psychological safety, and continuous improvementAttract, hire, and retain top engineering talent in close partnership with RecruitingGrow future technical and people leaders by creating opportunities for increased scope, ownership, and impactGuide teams in the design, evolution, and operation of scalable, reliable, and maintainable systems, especially in areas spanning multiple services and product domainsAct as a senior technical leader who can dive deep into architecture discussions, review designs, and help teams navigate complex technical trade-offsEnsure high standards of engineering quality, including system reliability, performance, security, and operational excellenceBalance short-term delivery needs with long-term technical health, actively managing technical debt and platform evolutionOwn delivery outcomes for your teams across discovery, design, implementation, and productionBuild, communicate, and continuously refine a clear technical and execution roadmap aligned with business and product goalsDrive clarity in ambiguous problem spaces by breaking down complex initiatives into actionable plans with measurable outcomesIdentify risks early, unblock teams, and make timely decisions to maintain momentum in fast-moving environmentsPartner closely with Product, Design, Data, and other Engineering teams to deliver cohesive, end-to-end solutionsCoordinate effectively across multiple teams and stakeholders, aligning dependencies and resolving conflicts to optimize for speed and impactCommunicate clearly and regularly with senior leaders, providing crisp updates on progress, risks, and trade-offsFoster strong collaboration across ServiceTitan, especially when working on initiatives that cut across existing systems and ownership boundariesSkills7+ years of experience managing software engineering teams, including senior engineers and/or managersStrong technical background with experience designing and operating complex, distributed systems used at scaleProven ability to lead teams through ambiguity, balancing urgency with sound technical decision-makingExperience coordinating work across multiple teams, domains, or systems, aligning stakeholders toward shared outcomesExcellent written and verbal communication skills, with the ability to translate complex technical topics to diverse audiencesDemonstrated track record of delivering high-impact, business-critical initiatives end-to-endProficiency in one or more of the following languages: C#, Java, Python, or Node.js/TypeScript (full stack only)Familiarity with modern engineering practices: Git, CI/CD, automated testing, observability, and performance monitoringExposure to AI-enabled or data-driven systems, or a strong interest in building intelligent, customer-facing platformsExperience operating in fast-paced environments where speed, ownership, and adaptability are criticalBenefitsFlextime, recognition, and support for autonomous workFlexible time off with ample learning and development opportunities to continue growing your careerWe offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and eventsGreat work is rewarded through Bonusly, peer-nominated awards, and moreCompany-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents)FSA and HSA401k matchTelehealth options including memberships to One MedicalParental leave and supportUp to $20k in fertility services (i.e. IUI and IVF)Surrogacy, and adoption reimbursementOn demand maternity support through Maven MaternityFree breast milk shipping through Maven MilkPet insuranceLegal advisory servicesFinancial planning toolsCompany OverviewServiceTitan is a software solution that manages operations for businesses in the home service industry, including scheduling and invoicing. It was founded in 2007, and is headquartered in Glendale, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.servicetitan.com.Company H1B SponsorshipServiceTitan has a track record of offering H1B sponsorships, with 13 in 2026, 54 in 2025, 49 in 2024, 45 in 2023, 73 in 2022, 64 in 2021, 29 in 2020. Please note that this does not guarantee sponsorship for this specific role.