[Remote] Senior Manager - Reliability Engineering (Member Experience)

Note: The job is a remote job and is open to candidates in USA. Netflix is a leading entertainment company committed to pushing the boundaries of storytelling through technology. They are seeking a Senior Manager of Site Reliability Engineering to lead the SRE team and establish reliability standards across the engineering organization, while collaborating with various teams to enhance system reliability.ResponsibilitiesBuild and scale a world-class SRE function, defining the operating model for how SREs partner with product and infrastructure teamsEstablish and socialize company-wide standards (SLIs/SLOs, Error Budgets) and publish transparent reliability scorecards to drive engineering accountabilityCollaborate with CDN, Playback, and Ads teams to eliminate systemic failures and translate technical reliability data into actionable business risk for executivesSkills12+ years in software/infrastructure, with 5+ years in senior SRE leadershipDeep fluency in cloud-native scale (AWS/GCP, Containers, Service Mesh) and modern observability (Metrics, Tracing, Logging)Proven ability to drive technical adoption across complex, decentralized organizations through influence rather than mandateAbility to navigate the 'human-machine' boundary of automation and clearly articulate technical trade-offs to non-technical stakeholdersExperience in streaming media, ad-tech, or high-scale gaming backendsHands-on design of LLM-based autonomous agents in productionFamiliarity with Netflix's OSS ecosystem (Spinnaker, Atlas, Mantis) or Chaos MonkeyDemonstrated experience improving SRE AI fluencyBenefitsHealth PlansMental Health supportA 401(k) Retirement Plan with employer matchStock Option ProgramDisability ProgramsHealth Savings and Flexible Spending AccountsFamily-forming benefitsLife and Serious Injury BenefitsPaid leave of absence programsFull-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time offFull-time salaried employees are immediately entitled to flexible time offCompany OverviewNetflix is an online streaming platform that enables users to watch TV shows and movies. It was founded in 1997, and is headquartered in Los Gatos, California, USA, with a workforce of 10001+ employees. Its website is https://www.netflix.com.Company H1B SponsorshipNetflix has a track record of offering H1B sponsorships, with 65 in 2026, 310 in 2025, 309 in 2024, 191 in 2023, 261 in 2022, 268 in 2021, 225 in 2020. Please note that this does not guarantee sponsorship for this specific role.