[Remote] Senior Manager, Product Design

Note: The job is a remote job and is open to candidates in USA. NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. They are seeking a Senior Manager, Product Design to lead design and research efforts for AI-powered products, collaborating closely with product and engineering leadership to create intuitive user experiences.ResponsibilitiesLead UX strategy for AI-powered products, partnering with product and engineering leadership to shape roadmap priorities and long-term experience visionDefine how AI surfaces in the product, including patterns for trust, transparency, explainability, and user controlGuide product direction by balancing customer needs, business goals, and technical feasibilityRepresent design in planning, roadmap, and executive-level discussions, influencing decisions through data, research, and design expertiseOwn and evolve design system strategy, including governance, contribution models, and cross-team adoptionEstablish design patterns for AI interactions, such as conversational interfaces, progressive disclosure, confidence indicators, and feedback loopsEnsure consistency, scalability, and quality across all product surfacesDrive alignment between AI capabilities and the broader product ecosystemSet and maintain a high bar for design quality across interaction design, visual design, content, and system thinkingEstablish design review processes, quality standards, and evaluation methods including accessibility and usability best practicesDefine what great AI-powered professional workflows look like and ensure consistent execution across teamsLead, mentor, and grow a team of product designers and UX researchers, fostering strong performance, collaboration, and career developmentChampion the adoption of AI tools within the design organization to accelerate research, prototyping, and design workflowsIdentify opportunities to integrate AI into team processes to improve efficiency and output qualityPartner with product, engineering, and research leadership to evolve design operations, processes, and organizational effectivenessPromote a culture of inclusive design, continuous improvement, and evidence-based decision-makingSkills8+ years of UX experience, with 4+ years managing designers and/or researchersExperience leading UX across multiple teams or product areas in complex SaaS or enterprise environmentsStrong foundation in user-centered design, UX research, and design systemsProven ability to influence product strategy, align stakeholders, and communicate effectively at all levels, including executive leadershipA portfolio demonstrating design leadership, systems thinking, and measurable user and business impactAbility to operate in ambiguity, balance strategic vision with execution, and manage multiple prioritiesStrong collaboration skills with product and engineering partnersAI & Emerging Technology ExperienceExperience designing AI-powered or intelligent product features, such as conversational interfaces, recommendations, or AI-assisted workflowsUnderstanding of AI-specific UX challenges including trust, explainability, and graceful failureFamiliarity with AI tools such as Claude, ChatGPT, or similar, and their application in design workflowsCuriosity and a growth mindset toward emerging technologies and their impact on product and designExperience designing for legal technology or other regulated, complex domainsExperience scaling design systems and practices across multiple teamsDemonstrated success integrating AI into both product experiences and internal team workflowsStrong perspective on the future of AI in professional software and UX designBenefits90% healthcare premiums company coveredHSA company contribution401K match at 4%Flexible PTO (typically 3 to 4 weeks a year)10 paid holidaysMonthly contributions for life activities & wellnessAccess to LinkedIn learning with monthly dedicated time to exploreCompany OverviewNetDocuments enables businesses of all sizes to create, secure, manage, access, and collaborate on documents and email anywhere, any time. It was founded in 1999, and is headquartered in Lehi, Utah, USA, with a workforce of 201-500 employees. Its website is http://netdocuments.com.