[Remote] Senior Manager, Marketing Operations

Note: The job is a remote job and is open to candidates in USA. Mission Lane is a purpose-driven fintech company based in the U.S., aiming to provide better access to credit for individuals with less-than-perfect credit scores. They are seeking a Senior Manager, Marketing Operations to oversee the systems and processes for their direct marketing function, ensuring precise delivery of marketing offers and managing a specialized team.ResponsibilitiesBusiness process design and governance across the full direct marketing lifecycle, from intake through legal review, production, and vendor executionA small, specialized team, plus relationships with the external vendors and internal stakeholders (BAs, marketing managers, creative, legal, compliance) who make campaigns moveDigital asset management: establishing and enforcing naming conventions, tagging taxonomy, and the organizational discipline that makes creative assets findable and reusableQA and audit controls that hold up under regulatory scrutiny, including UDAAP review readinessOperational reporting that gives leadership real visibility into campaign status, cycle times, and throughputIdentification of automation opportunities across the workflow, and partnership with the right internal teams to implement themThe long-term build: as this function expands from direct mail into digital, you're the person who makes sure the operational foundation is readySkills7+ years of experience in marketing operations or direct marketing campaign management in a regulated environment (financial services, healthcare, energy, insurance, gaming, or similar)Demonstrated experience designing and implementing business processes across complex, multi-stakeholder workflows, including intake, legal review, creative, production, and vendor handoffsDirect mail execution experience, with the systems thinking to extend those disciplines into digital channels over timeExperience managing direct reports and vendor relationships, with a track record of improving operational performanceHands-on experience with digital asset management: building or maintaining a tagging, taxonomy, and naming convention systemAbility to identify process automation opportunities and partner cross-functionally to implement themQA and audit mindset: you've built controls and documented themBackground in financial services direct marketing with working knowledge of UDAAP and regulatory review workflowsExperience across multiple direct marketing channels, or clear curiosity about how direct mail disciplines translate to digitalExperience working alongside creative or data BA resources in a production environmentBenefitsParticipation in our annual incentive and equity programsPaid time off401(k) matchA monthly wellness stipendHealth/dental/vision insurance optionsDisability coveragePaid parental leaveFlexible spending account (for childcare and healthcare)Life insuranceA remote-first work environmentCompany OverviewMission Lane is a consumer finance company dedicated to helping everyone have access to fair and clear credit. It is a sub-organization of LendUp. It was founded in 2018, and is headquartered in Richmond, Virginia, USA, with a workforce of 501-1000 employees. Its website is https://www.missionlane.com/.