[Remote] Senior Manager, Machine Learning

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. Upstart is an AI lending marketplace dedicated to reducing the cost and complexity of borrowing for Americans. They are seeking a Senior Manager in Machine Learning to lead a small team, drive strategic initiatives, and manage the development and deployment of machine learning models to optimize lending outcomes.ResponsibilitiesAct as a Player-Coach: Dive deep into the data and code. You will spend a significant portion of your time making direct technical contributions, reviewing code/PRs, and understanding the mathematical nuances of your team's modelsLead Strategic Initiatives: Take ownership of a specific product area (like Cash Line or Auto) and serve as the de facto ML leader in cross-functional strategy meetingsDrive 0→1 and Scaling ML Efforts: Depending on your team placement, you may build out entirely new capabilities from scratch or optimize highly mature models dealing with massive scale and shifting macro-economic regimesTranslate Models to Business Impact: Design and refine decision engines that translate model predictions into accurate, transparent, and customer-friendly lending outcomesSkills6+ years of experience developing and deploying machine learning models in production with direct business impactProven track record of leading high-impact ML initiatives from research through productionizationAdvanced degree in a quantitative field (e.g., computer science, statistics, economics, operations research, etc)Strong technical judgment and ability to dive deep into model design, data analysis, and evaluationKeen statistical, economic and business intuition, and comfort with reasoning under uncertainty and data limitationsKnowledge of production ML, ability to adapt to new tech stacks and get in the weeds of work output from the teamExcited and able to make direct technical contributions when neededExceptional leadership skills with experience developing teams of highly technical ML scientistsAttract, mentor, and grow a top-tier team of ML scientists passionate about expanding access to creditProven ability to influence and collaborate cross-functionally with Product, Engineering, Capital Markets and other teamsStrong project management skills with experience scaling processes and operational workflowsPhD in Computer Science, Statistics, Economics or a related fieldProven success building and scaling new ML products from inceptionFamiliarity with lending, lines of credit, or other consumer finance productsHands-on familiarity with end-to-end ML infrastructure, including experimentation pipelines, feature stores, and model monitoring. Ability to uplevel team's engineering practices and drive cross-functional engineering designBenefitsTarget bonusesEquity compensationGenerous benefits packages (including medical, dental, vision, and 401k)Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterlyRetirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.Health Savings Account contributions from Upstart for eligible plans (US only)Income protection benefits, including life insurance and disability coverage for added financial securityPaid time off, sick leave, and company holidays, in line with local requirementsPaid family and parental leave to support caregiving and major life moments (duration varies by country)Family-centered benefits to support fertility, parenthood, and caregiving needsEmployee Assistance Program (EAP) offering mental health support and life-centered resourcesFinancial wellness resources, including access to financial planning tools and a financial concierge service (US Only)Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to youAnnual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work fromConnection and community through team events, all-company updates, and employee resource groups (ERGs)Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)Upstart will cover all travel related expenses for regular on-site collaboration sessions 3-4 days per quarterCompany OverviewUpstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. It was founded in 2012, and is headquartered in San Mateo, California, USA, with a workforce of 1001-5000 employees. Its website is https://upstart.com/about.Company H1B SponsorshipUpstart has a track record of offering H1B sponsorships, with 14 in 2026, 67 in 2025, 66 in 2024, 84 in 2023, 85 in 2022, 42 in 2021, 15 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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