[Remote] Senior Manager, Industrial Engineering- Workforce Management (WFM)
Note: The job is a remote job and is open to candidates in USA. CVS Health is a leading healthcare company dedicated to building a more connected and compassionate health experience. They are seeking a Senior Manager, Industrial Engineering - Workforce Management to lead the development of labor standards and workload models for retail operations, ensuring operational excellence and strategic leadership in workforce solutions.ResponsibilitiesLead the development, maintenance, and strategic evolution of engineered labor standards and workload models that support RetailSet direction for how work is measured, prioritized, and translated into labor budgets and scheduling inputsPlay a critical role in reducing unmodeled workload, establishing clear prioritization frameworks, and influencing cross-functional partners to ensure work that drives the highest operational value is properly sized, validated, and fundedBalance executional rigor with strategic leadership, ensuring both near-term delivery and long-term sustainability of the workload modelSkills8+ years of total business experience8+ years of experience leading cross-functional teams and initiatives with a high degree of complexity8+ years influencing with and without authority8+ years leveraging data to support strategic plans and return on investment8+ years' experience working with a team to prioritize work based on skills, needs, timelines, etc8+ years' experience building high-performing teams8+ years' experience engaging and inspiring a team to reach optimal business outcomes togetherFamiliarity with workforce management processes and extensive knowledge of retail business operationsAdvanced skills in MS OfficeAbility to travel up to 25% of the time, based on business needsBachelor's Degree in Industrial Engineering, Engineering Management or similar disciplineMOST Certified10+ years of total business experience10+ years of experience leading cross-functional teams and initiatives with a high degree of complexity10+ years developing strategies to mobilize the business to achieve goals and outcomes using innovative solutions10+ years influencing with and without authority10+ years leveraging data to support strategic plans and return on investment10+ years' experience working with a team to prioritize work based on skills, needs, timelines, etc10+ years' experience building high-performing teams10+ years' experience engaging and inspiring a team to reach optimal business outcomes togetherKnowledge of or certification in Lean Six Sigma practices a plusFamiliarity with StandardsPro is a plusMaster's degree preferredBenefitsThis position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.This position also includes an award target in the company’s equity award program.This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.Company OverviewCVS Health is a health solutions company that provides an integrated healthcare services to its members. It was founded in 1963, and is headquartered in Woonsocket, Rhode Island, USA, with a workforce of 10001+ employees. Its website is https://www.cvshealth.com/.Company H1B SponsorshipCVS Health has a track record of offering H1B sponsorships, with 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.