[Remote] Senior Manager, Fraud Analytics and Risk

Note: The job is a remote job and is open to candidates in USA. GOAT Group is a leading platform for authentic sneakers, apparel, and accessories, seeking a sharp, self-driven Senior Manager to join their Trust & Safety team. The role involves owning the full fraud lifecycle, designing AI-enabled detection strategies, and presenting risk exposure to executive leadership, while collaborating across various departments to enhance fraud detection and operational efficiency.ResponsibilitiesOwn the fraud rule lifecycle — designing, testing, deploying, and continuously optimizing detection rules and thresholds to maximize catch rate while minimizing frictionLead AI-enabled fraud use cases end-to-end: use-case sizing, feature ideation, population analysis, and data quality assessment to ensure solutions are analytically sound and value-accretiveConduct periodic performance reviews of fraud models and rules; drive root-cause investigations to proactively surface risk before it scalesServe as a trusted advisor for AI and ML use cases within fraud, ensuring alignment with enterprise AI governance standards, regulatory expectations, and the AI Use Case RegistryEvaluate vendor fraud solutions through an analytical lens — assessing effectiveness, overlap, and value relative to cost and risk-reduction objectivesStay current on AI and automation tools and actively explore how they can enhance fraud detection workflows and efficiencyWrite and maintain intermediate-to-advanced SQL queries to investigate fraud signals, identify connected accounts and orders, and surface emerging patternsDevelop and maintain executive dashboards covering fraud review rates, chargeback performance, model effectiveness, and loss trendsTranslate complex analytical findings into clear, executive-ready narratives — articulating implications for fraud loss, operational efficiency, and customer experienceProactively identify trends and anomalies at both the individual order and systemic level, communicating the full arc of a problem — from discovery to resolution — to any audienceSupport daily fraud review operations — account verification, order review, escalation handling, SLA adherence, and QAServe as an internal escalation point for complex cases; assist in coaching the team and continuously improve review processesPartner cross-functionally with Product, Engineering, Compliance, and Legal to align fraud controls with regulatory requirements and product prioritiesManage law enforcement requests as neededSkills4–6 years in fraud analytics, fraud strategy, or payments risk — ideally within fintech, e-commerce, or a marketplaceDemonstrated experience designing and optimizing fraud detection rules or model-driven thresholdsStrong SQL proficiency — complex queries from scratch, data troubleshooting, and data storytelling; Snowflake or similar a plusHands-on experience with order-level fraud review, chargebacks, dispute management, and regulatory complianceProven ability to build risk reporting and stakeholder dashboards, and present findings confidently to both technical peers and senior leadershipExperience with AI-enabled workflows and/or an active interest in applying AI to fraud and risk — including responsible, governance-aligned useSelf-starter who synthesizes complex information quickly, drives projects forward without heavy oversight, and connects individual cases to systemic patternsComfortable in a fast-paced environment where priorities shift as the threat landscape evolvesBenefits401KPaid time offDentalMedicalVisionDisabilityLife insurance optionsCompany OverviewGoat Group is a marketplace for authentic sneakers, apparel, and accessories. It was founded in 2011, and is headquartered in Culver City, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.goatgroup.com.