[Remote] Senior Manager - Digital UX Design

Note: The job is a remote job and is open to candidates in USA. CVS Health is a company dedicated to creating a more connected and compassionate health experience. They are seeking a Senior Manager - Digital UX Design to lead a small team of designers, ensuring high-quality, user-centered healthcare solutions while fostering a culture of accessibility and collaboration.ResponsibilitiesProvide frequent, hands-on coaching to direct reports, including experience designers and content strategists, guiding individual development plans and differentiating between professional and career growthBalance people management duties with hands-on ownership of critical design initiatives, contributing directly to project outcomes alongside your teamBuild strong cross-functional relationships with product, engineering, and research partners; proactively communicate status, risks, and needsNegotiate project priorities and timelines, balancing user needs with business and technical constraintsIntegrate user research, analytics, and accessibility best practices into daily design decisions and project planningAssign projects and tasks based on strengths and skill-building, communicating clear expectations and supporting colleague autonomyAddress bias, exclusion, and behaviors that undermine trust or inclusion; ensure all team processes and meetings are accessible and inclusiveSet clear goals and expectations for direct reports, holding the team accountable for quality, consistency, and delivery standardsFacilitate and participate in design reviews, offering actionable feedback on craft, accessibility, and alignment to standardsIdentify and address skill gaps, process improvements, and blockers to sustain team performance and deliveryModel and coach accessibility skills—ensuring all team outputs meet or exceed accessibility standards and advocating for accessible solutions in every phase of deliveryCommunicate the impact of design decisions on user and business outcomes; advocate for user-centered approaches in planning and executionAllocate resources and manage team workload to deliver high-quality work on schedule and within scopeModel resilience, adaptability, and a growth mindset—supporting the team through challenges and changeSkills7+ years of professional experience5+ years leading design teams, both as a technical lead and a people leader5+ years of hands-on design experience supporting both mobile and web3+ years of advanced proficiency in design tools (e.g., Figma), accessibility standards (WCAG), and integrating research into design deliveryDemonstrated success coaching and developing designers, with a portfolio of accessible, user-centered healthcare solutionsExperience working within retail or pharmacy domainStrong project management, facilitation, and cross-functional collaboration skillsExperience leading teams through change, balancing delivery with colleague development and well-beingExcellent communication, feedback, and storytelling abilitiesExperience in an Agile environmentBenefitsThis position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.This position also includes an award target in the company’s equity award program.This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.Company OverviewCVS Health is a health solutions company that provides an integrated healthcare services to its members. It was founded in 1963, and is headquartered in Woonsocket, Rhode Island, USA, with a workforce of 10001+ employees. Its website is https://www.cvshealth.com/.