[Remote] Senior Manager, Cybersecurity Incident Response & Security Operations

Note: The job is a remote job and is open to candidates in USA. IDEX Corporation is a diverse company offering opportunities across various sectors. The Senior Manager, Cybersecurity Incident Response & Security Operations will lead the incident response and security operations functions, ensuring effective monitoring, escalation, and response to cybersecurity incidents across the enterprise.ResponsibilitiesSupport enterprise incident response activities across detection, triage, containment, eradication, and recoveryCoordinate the execution of high-impact cybersecurity incidents, in support of Cybersecurity leadershipServe as an operational escalation point for incident response, ensuring issues are appropriately routed and addressedDevelop and maintain incident response playbooks, procedures, and standardsSupport coordination with legal, compliance, IT, and external response partners under the direction of Cybersecurity leadershipLead post-incident reviews with relevant stakeholders to identify improvements and strengthen organizational readinessLead security operations activities focused on SOC services, including security monitoring, alert management, and incident response executionOversee internal teams and external service providers (e.g., MSSPs) to ensure consistent, high-quality security operations coverageEstablish and enforce operational standards for alert triage, escalation, and incident handlingDrive scalability and efficiency through automation, orchestration, and process optimizationEnsure effective monitoring coverage across Microsoft 365 Commercial and Government Community Cloud High (GCCH) environmentsOwn and evolve security operations technologies, including security information & event monitoring (SIEM) and detection and response platformsDefine and govern how multiple SOCs (internal and external) operate together, ensuring clear roles, responsibilities, and coordination modelsEstablish IDEX Cybersecurity as the lead authority for major incident response, with external SOCs supporting detection and escalationManage relationships with external SOC providers, including performance oversight, metrics, and participation in QBRsImprove detection fidelity through alert tuning, use case development, and false positive reductionDrive enhancements in detection coverage, response speed (MTTR), and overall operational effectivenessPartner with cybersecurity leadership to define operational roadmap, priorities, and maturity targetsCoordinate cybersecurity requests and activities across teams, ensuring work is properly triaged, prioritized, and completedManage ticketing and escalation processes, ensuring issues are routed, tracked, and resolved in a timely mannerTrack and communicate the status of incidents, initiatives, and key activities across teamsPartner with IT and project management office (PMO) teams to ensure cybersecurity requirements are built into projects and services from the startPromote consistent, security-first practices across IT operations and service deliveryOwn security operations performance metrics and reporting, including MTTR, detection effectiveness, alert quality, and service level agreements (SLAs)Develop and enhance operational metrics and dashboards to support enterprise reporting and risk visibilityUse data-driven insights to identify gaps, inefficiencies, and improvement opportunitiesDrive continuous improvement initiatives to enhance operational maturity, scalability, and consistencySupport coordination of cybersecurity readiness efforts, including tabletop exercises and crisis simulationsMentor and develop team members and stakeholders in incident response practicesSupport knowledge transfer and training initiatives to improve enterprise-wide response capabilitiesContribute to development and maintenance of operational documentation and standardsSkillsBachelor's degree in Information Systems, Computer Science, Information Security, or equivalent experience10+ years of experience in cybersecurity with a focus on security operations, incident response, or SOC leadershipDemonstrated experience leading enterprise incident response and security operations programsStrong expertise in SIEM platforms, detection engineering concepts, and monitoring operationsExperience in complex enterprise or regulated environmentsProven ability to lead cross-functional initiatives in matrixed organizationsStrong communication skills with the ability to engage both technical and executive stakeholdersExperience supporting Microsoft 365 GCC High (GCCH) environmentsExperience managing MSSPs or external SOC/forensic partnersFamiliarity with NIST CSF, NIST 800-53, and NIST 800-171Experience implementing automation, orchestration, and AI-enabled security operations capabilitiesRelevant certifications preferred (e.g., CISSP, GCIH, GCFA, CISM)BenefitsPerformance based bonus planHealth benefits401(k) retirement savings program with company matchPTOCompany OverviewWith about 9,000 employees across the globe, IDEX (NYSE: IEX) designs and manufactures products that are vital to the advances of modern life and help IDEX live its purpose – Trusted Solutions, Improving Lives. It was founded in 1987, and is headquartered in Lake Forest, Illinois, USA, with a workforce of 5001-10000 employees. Its website is http://www.idexcorp.com.Company H1B SponsorshipIDEX Corporation has a track record of offering H1B sponsorships, with 5 in 2025, 4 in 2023, 3 in 2022, 5 in 2021, 4 in 2020. Please note that this does not guarantee sponsorship for this specific role.