[Remote] Senior Manager, Commercial Sales Operations

Note: The job is a remote job and is open to candidates in USA. Clearwave Fiber, a leading provider of 100% Fiber Optic Internet services, is expanding its network across the Midwest and Southeast regions. They are seeking a Senior Manager of Commercial Sales Operations to own commercial revenue operations for the SMB sales organization, ensuring forecast accuracy, pipeline health, and quota execution.ResponsibilitiesOwn the end-to-end commercial sales operating model from lead intake through close, forecast, and commission payoutDefine and govern sales operating cadence, including pipeline reviews, forecast calls, and performance readoutsEstablish standards for pipeline coverage, stage definitions, and data hygieneIdentify revenue risk early and surface insights to sales leadershipServe as business owner for Salesforce and related sales technologyGovern CRM configuration, data integrity, reporting architecture, and user adoptionPartner with IT and Finance on system enhancements, integrations, and data alignmentEvaluate, recommend, and lead rollout of sales productivity and automation toolsOwn executive-level dashboards for pipeline, bookings, forecast accuracy, and productivityAnalyze funnel performance, close rates, sales cycle trends, and rep effectivenessPartner with Finance on forecast alignment and commission governanceDeliver clear, trusted weekly and monthly commercial performance reportingSupport quota and territory modeling in partnership with sales leadershipMaintain territory and mapping tools to drive seller efficiencyPartner with Marketing and Business Development on campaign tracking and performance analysisAct as the primary commercial operations partner to Sales, Finance, Marketing, and ITEnsure alignment between sales activity, revenue reporting, and compensation outcomesMay manage analysts or administrators, with anticipated team growth as the organization scalesSkills5–8+ years of experience in Sales Operations or Revenue OperationsDeep hands-on experience with Salesforce administration and reportingStrong analytical skills with the ability to translate data into executive insightsExperience partnering with senior sales leadershipExperience supporting SMB or field-based commercial sales teamsTelecom, fiber, or infrastructure experienceExperience in high-growth or private-equity-backed environmentsBenefitsLucrative bonus planMedical, dental, and vision plans - start when you start!Life insurance (self, spouse, children)Paid Time Off401(k) - 100% company match (vesting and matching starts upon hire, up to 4% of eligible compensation)Employee Assistance PlanEmployee Referral PlanFree services, if living within service areaLinkedIn LearningAssociate recognition programAdvancement opportunitiesCollaborative work environmentCompany OverviewClearwave Fiber is an internet service provider that operates a nearly 6,000 route-mile Fiber network serving communities. It was founded in undefined, and is headquartered in Savannah, Georgia, USA, with a workforce of 201-500 employees. Its website is http://Clearwavefiber.com.