[Remote] Senior Manager Client Onboarding, IT

Note: The job is a remote job and is open to candidates in USA. Optum is a global organization that delivers care aided by technology to help millions of people live healthier lives. They are seeking a highly skilled and strategic leader to manage their Electronic Data Migration and Implementation (EDMI) technology team, overseeing the conversion and loading of claims data during client onboarding and driving continuous process improvements. The role involves mentoring team members, collaborating with business stakeholders, and ensuring operational excellence in data migration processes.ResponsibilitiesLead, mentor, and set the strategic vision for the Electronic Data Migration and Implementation (EDMI) team operating across iSeries RxClaim and Azure environments, fostering professional growth and ensuring proper trainingOversee the end-to-end operational execution of converting, validating, and loading inbound historical claims and prior authorization data from external PBMs as part of client onboardingOversee execution of data copies for existing clients when business structures changeDrive operational process improvements, deliver enhanced products, and oversee code deployments for systems enhancements and new featuresSupport high-visibility, "white glove" implementations for challenging health plan partners across Medicare, Medicaid, Commercial, and HIX lines of businessCollaborate closely with business stakeholders and IT Agile Practitioners to translate customer requirements accurately and ensure all team commitments are met on timeDirect all people management activities, including workload balancing, team mentoring, discipline, training programs, and conducting Common ReviewsLeverage enterprise-approved AI tools to streamline daily workflows, analyze complex requirements, and automate migration mapping tasksEvaluate emerging data migration and technology trends to drive operational process improvements and strategic innovationDesign, develop, and deploy AI-powered solutions to address complex business challenges with emphasis on responsible use of AISkills8+ years of experience in data migration, systems management, or IT operations in a technology environment3+ years of experience in Pharmacy Benefit Management (PBM) or healthcare IT, with direct experience working with PBM platforms (e.g., RxClaim)3+ years of experience as a people manager leading and mentoring technology teams, including balancing workloads, conducting performance evaluations, and managing discipline3+ years of experience managing data conversion, data loading, or onboarding operations (e.g., historical claims or prior authorization data)2+ years of experience working closely with business partners and IT Agile Practitioners to translate requirements and deliver projects1+ years of experience utilizing automated workflows, scripting, or enterprise-approved AI tools to streamline processes or automate team tasksBachelors degree in information technology or related fieldProven experience supporting high-stakes, 'white glove' implementations for Medicare, Medicaid, Commercial, or HIX clientsDeep knowledge of PBM structures, claim adjudication processes, and prior authorization data schemasTechnical familiarity with iSeries/AS400 environments and Microsoft Azure cloud platformsExperience with SQL, COBOL, and/or RPG programmingExperience working within Agile frameworks and utilizing Agile tools (e.g., Rally)Outstanding communication, collaboration, and stakeholder management skills with a strong customer-centric focusDemonstrated ability to adopt and champion modern technical practices, such as utilizing approved AI or automation tools, to reduce manual data conversion tasksBenefitsA comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution (all benefits are subject to eligibility requirements)Company OverviewOptum provides primary care and optical care services. It was founded in 1985, and is headquartered in Albuquerque, New Mexico, USA, with a workforce of 10001+ employees. Its website is https://nm.optum.com.Company H1B SponsorshipOptum has a track record of offering H1B sponsorships, with 73 in 2026, 648 in 2025, 559 in 2024, 620 in 2023, 851 in 2022, 593 in 2021, 438 in 2020. Please note that this does not guarantee sponsorship for this specific role.