[Remote] Senior Manager, Client Experience - Integrated Marketing

Note: The job is a remote job and is open to candidates in USA. Unlock Health is a full-service marketing communication agency focused on healthcare, and they are seeking a passionate Senior Manager to join their integrated marketing client experience team. This role involves managing client relationships, executing marketing strategies, and driving growth for client accounts while ensuring adherence to best practices and performance standards.ResponsibilitiesManage client relationships by supporting the day-to-day activities of multiple accountsLeads projects to completion while adhering to best practices and cross functional solutionsUtilizes experience and skills to engage in client interactions, strategic planning, account growth strategies and ensuring team’s adherence to best practices and performance standardsCollaborate with project management team to develop and drive timelines, ensuring internal teams hit all defined milestonesDevelop fluency to represent Unlock capabilities and services, and how to apply them to client’s needsCollaborate with internal teams to develop and execute marketing campaigns, digital strategies and other initiatives to support client objectivesManage clients’ budget and work with senior team members to understand revenue goals and forecastingManage client health dashboard and identify potential issues or barriers that may be putting work or client relationships at riskOversees the growth and development of a junior account team memberMaintain a basic understanding of industry trends, competitive landscape and regulatory requirements that impact client businessSkillsBachelor's degree in business, marketing, or related field5+ years' experience in account management, client services or related fieldWebsite (specifically WordPress) & SEO/SEM campaign management experienceHealthcare and/or Behavioral Health industry experience a plusStrong client presentation & interpersonal team skillsExcellent communication, interpersonal, and problem-solving skillsDemonstrated ability to deliver results and exceed expectationsBenefitsCompetitive SalaryHealth, Dental and Vision benefit packages to fit all types of lifestylesLife, Short- and Long-Term Disability Insurance paid 100% by the companyFSA / HSA Options401(K) with a generous company match programFlexible Paid Time Off (aka- unlimited)Paid Parental LeaveEmployee Assistance Program (unlimited free telephonic counseling for a variety of issues such as mental health, financial support, and legal advice)Employee Referral ProgramCompany OverviewUnlock Health is a technology and services platform that connects managed care and marketing to help healthcare organizations. It was founded in 2023, and is headquartered in Nashville, Tennessee, USA, with a workforce of 201-500 employees. Its website is https://www.unlockhealthnow.com.