[Remote] Senior Manager, AI Engineering

Note: The job is a remote job and is open to candidates in USA. CareMetx, LLC is dedicated to delivering industry-leading patient access solutions and support services. As the Senior Manager of AI Engineering, you will lead multiple senior engineering teams in an AI-first development culture, guiding them in understanding client needs and ensuring successful implementation of projects.ResponsibilitiesChampion collaborations with TA and existing external sourcing vendors, enhancing strategies for attracting top tier engineering talentRefine onboarding methodologies, ensuring uniform integration of engineers across multiple teamsEngage with organizational leaders to co-design and champion career progression frameworks, ensuring clarity and motivation for engineering talentManage 2/3 diverse team of engineers, ensuring alignment with organizational goals and individual aspirationsMentor an Engineering Talent Manager, fostering their growth and reinforcing best practicesStreamline and elevate career paths by aligning roles and projects with individual talents and aspirationsInnovate team structures to drive cross-functional collaboration, ensuring efficiency and fostering innovative solutionsDive deeper into analytics, utilizing health and productivity metrics to unearth latent risks and capitalize on emerging opportunitiesConnect the dots between talent metrics and broader business objectives, building a narrative around the tangible impact of optimized team dynamicsInnovate process improvements grounded in data-driven insightsChampion an AI-first engineering culture, ensuring teams leverage Claude and other AI development tools to maximize throughput and quality across all initiativesFoster a culture of technical excellence, continuous learning, and AI-augmented development where engineers are empowered to move faster and deliver moreDrive delivery against the product roadmap—partnering closely with Product Owners to prioritize features, cut scope where needed, and maintain on-time delivery commitmentsLead the team through critical client implementations and new feature builds as the company scales to double its client baseChampion collaboration with fellow team members to establish culture expectations from engineering teamsIntroduce innovative practices that challenge normsCollaborate with fellow team members to refine alignment in team meetings with organizational objectivesFacilitate the creation, and management of data and information repositories, ensuring optimal accessibilityFoster an environment of proactive domain-specific knowledge sharing among team membersPioneer refinements in delivery processes by adopting innovative methodsAddress and mitigate organizational risks linked to skill and technical gapsBroaden professional influence via strategic collaborationsAdvocate for and pursue expertise in advanced talent management strategiesMaintain regular and reliable attendance, including being present, on time, and prepared for work as scheduledPerforms other related duties as assignedSkillsPrevious experience in a specialty pharmacy, medical insurance, reimbursement hub experience, physician's office, healthcare setting, and/or insurance background preferredFive to seven years as a Manager with a team size of six or moreExcellent verbal and written communication skillsAbility to multi-task and adapt to changing prioritiesHands-on experience with AI-assisted development, preferably with Claude CodeDemonstrated ability to lead engineering teams in AI-first development workflowsKnowledge of HIPAA regulationsDetailed oriented and highly organizedExcellent interpersonal skillsKnowledge of pharmacy benefits, and medical benefitsAbility and initiative to work independently or as a team memberAbility to problem solveCustomer satisfaction focusedCommunication- AdvancedOwnership- ProficientAccountability- AdvancedAdaptability- ProficientInnovation- ProficientLeadership- AdvancedTeam Building- AdvancedConflict De-Escalation- ProficientTroubleshooting- ProficientStrategy- ProficientTime Management- AdvancedAdministration- ProficientProject Management- ProficientSDLC- AdvancedAI Development (Claude Code preferred)- AdvancedCareer Planning- ProficientFunctional Domain Knowledge- AdvancedBusiness Domain Knowledge- ProficientVendor Management- IntermediateData Analysis- AdvancedRisk-Based Decisions- IntermediateGlobal understanding of commercial and government payers preferredCompany OverviewCareMetx, LLC is a leading technology-enabled patient services partner, providing high-touch support to accelerate patient initiation and adherence for specialty therapies. It was founded in 2011, and is headquartered in Bethesda, Maryland, USA, with a workforce of 501-1000 employees. Its website is http://www.caremetx.com/.Company H1B SponsorshipCareMetx, LLC has a track record of offering H1B sponsorships, with 1 in 2025, 3 in 2024, 5 in 2023, 3 in 2022, 4 in 2021, 7 in 2020. Please note that this does not guarantee sponsorship for this specific role.