[Remote] Senior Manager, Accounting

Note: The job is a remote job and is open to candidates in USA. Gladly is a customer experience AI company focused on delivering cost savings and customer devotion. They are seeking a highly motivated Senior Manager of Accounting to own the entire accounting function, ensuring technical accounting compliance and scaling financial operations. The role involves managing a team, overseeing financial reporting, and collaborating with various departments.ResponsibilitiesOwn the end-to-end month-end, quarter-end, and year-end close, ensuring timely, accurate financial statements under US GAAPManage the chart of accounts, general ledger, and fixed assetsLead complex revenue recognition under ASC 606 for subscription and usage-based models, including deferred revenue, contract modifications, and commission capitalizationServe as the internal expert for technical accounting research on new business models such as AI licensing and outcome-based pricingPersonally run bi-weekly payroll in ADP, and oversee accounts payable, expense management, and AR/collections to optimize cash flow and meet burn targetsCoordinate annual audits and tax prep as the primary liaison with external auditorsDesign and maintain internal controls (SOX-like readiness) and accounting policiesServe as a NetSuite power userManage and mentor a team of two (a senior accountant and a revenue accountant)Partner with FP&A on budgeting and forecasting, and with Sales and Legal on contract structureContribute to fundraising and M&A from an accounting perspectiveSkills8+ years in accounting, with 3+ years managing or supervisingHands-on, daily NetSuite expertise AND hands-on payroll processing in ADP or a directly comparable platformDeep US GAAP with verifiable ASC 606 experience for recurring/usage-based SaaS revenueAbility to own technical accounting research, audit, and internal controlsA rare player-coach, equally comfortable owning technical and strategic accounting and personally running payroll and closeBachelor's degree in Accounting, Finance, or a related fieldActive CPA strongly preferred; Big 4 background highly desirable given the technical scopeUS-based, remoteBenefitsCompetitive salaries, stock options, and comprehensive benefitsGenerous paid time off, parental leave, and home office stipendsA fully remote work environment with opportunities for in-person team gatheringsA strong commitment to professional growth and an inclusive workplace where diverse perspectives thriveThe cash compensation above includes base salary and is not reflective of potential commission for employees in eligible roles, or annual bonus targets under Gladly's bonus plan for eligible roles.In addition to cash compensation, all Gladly employees are eligible to participate in Gladly's equity incentive plan.Company OverviewCustomer Experience AI Platform It was founded in 2015, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is https://www.gladly.ai/get-started/?utm_source=crunchbase&utm_medium=referral.