[Remote] Senior Legal Operations Manager

Note: The job is a remote job and is open to candidates in USA. Veeam Software is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient. They are seeking a Senior Legal Operations Manager to optimize the operations of the Legal team, drive process improvement, and manage the Contract Lifecycle Management platform.ResponsibilitiesPartner with Legal leadership to define and execute the Legal Operations roadmap, leading cross-functional projects end-to-end from requirements gathering through adoption and outcomesOwn CLM platform administration, including workflow configuration, template and clause library governance, user access, and integrations with intake tools, e-signature, and CRM systemsAdminister the Legal matter management system, including intake and triage configuration, matter lifecycle tracking, outside counsel collaboration, e-billing, and spend trackingDefine, maintain, and improve dashboards and KPIs — request volume, cycle time, SLA adherence, and exception rates — and translate data into actionable recommendations for Legal leadershipBuild and maintain centralized knowledge resources including process documentation, playbooks, and self-service guidance, and deliver training for Legal and business stakeholdersSupport Legal budget planning, outside counsel onboarding, and vendor operations in partnership with Legal leadership and FinanceDevelop and manage communications with external third parties, the Legal team, and the broader Veeam organizationSkills5+ years of experience in Legal Operations, contract operations, or business operations in a corporate environmentDemonstrated experience administering and improving a CLM platform, including workflow ownership, configuration, reporting, and user enablementProven ability to drive process improvement and operational scaling in a fast-paced, cross-functional environmentStrong analytical and reporting skills with the ability to translate metrics into operational improvements and stakeholder-ready insightsExcellent communication and stakeholder management skills, with the ability to influence without formal authorityBachelor's degree or equivalent experience; J.D. not requiredExperience with matter management systems and outside counsel management platformsFamiliarity with e-billing platforms and legal spend management workflowsExperience implementing self-service legal tooling or knowledge management systemsBenefitsUnlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam CaresPaid parental leave: 8 weeks for all parents, 16 weeks for birthing parentsMedical, dental, and vision coverage starting on your first dayMental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program401(k) retirement plan with company matching contributionsFertility, adoption, and surrogacy support through Maven, plus paid volunteer timeAirVet: 24/7 virtual veterinary care at no costLegal services, identity protection, and supplemental health insurance optionsTax-advantaged spending accounts for healthcare, dependent care, and commutingOpportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of LearningCompany OverviewVeeam provides data resilience and data management solutions for cloud, virtual, and physical environments. It was founded in 2006, and is headquartered in Columbus, Ohio, USA, with a workforce of 5001-10000 employees. Its website is http://www.veeam.com.