[Remote] Senior Learning Experience Designer

Note: The job is a remote job and is open to candidates in USA. Mission Lane is a purpose-driven fintech company focused on improving financial access for millions. They are seeking a Senior Learning Experience Designer to lead the design of learning solutions that enhance behavioral and soft-skill development across the organization.ResponsibilitiesRunning needs and task analyses to understand what the business needsBuilding across modalities: facilitator guides, participant workbooks, ILT decks, Articulate Storyline courses, job aids, and hybrid approaches, whatever the situation calls forPartnering with directors and senior ICs as a trusted design advisor (rather than a request-taker)Using AI tools to move faster by prototyping outlines, drafting storyboards, and generating assets, so you can spend your time on the work that requires your expertiseKeeping our content library accurate and current as the business evolvesFacilitating pilot sessions as new material launches and stepping in for ongoing courses when neededMentoring other designers and helping set the design and creative standards for the teamSkills5+ years of hands-on corporate instructional design experienceBachelor's or master's in Instructional Design, Adult Education, Educational Technology, or equivalent experienceExtensive ILT design experience, including facilitator guides, participant workbooks, and classroom activities built for adult learners in corporate environmentsProven ability to own large-scale design projects from kickoff through rollout with minimal oversight; you manage the timeline and the deliverablesExpert-level proficiency with eLearning technology (such as Articulate), plus working knowledge of audio and video editingA real command of adult learning theory and instructional design models, with the practical sense to know when to apply what in a fast-moving environmentHands-on experience using generative AI tools in your design process: prototyping outlines, building storyboards, creating multimedia assetsExperience designing across the full range: operational skills, business skills, individual contributor development, and leadershipA portfolio that shows you can take complex content and make it land across multiple formatsAbility to travel as required, approximately 4-6 times per yearATD Master Instructional Designer certification or CPTDBackground in financial services, fintech, or other high-volume operations environments where learning has a direct impact on customer experienceBenefitsParticipation in our annual incentive and equity programsPaid time off401(k) matchA monthly wellness stipendHealth/dental/vision insurance optionsDisability coveragePaid parental leaveFlexible spending account (for childcare and healthcare)Life insuranceRemote-first work environmentCompany OverviewMission Lane is a consumer finance company dedicated to helping everyone have access to fair and clear credit. It is a sub-organization of LendUp. It was founded in 2018, and is headquartered in Richmond, Virginia, USA, with a workforce of 501-1000 employees. Its website is https://www.missionlane.com/.