[Remote] Senior IS Applications Analyst, Grand Central and Prelude - Remote

Note: The job is a remote job and is open to candidates in USA. Providence is a comprehensive health care organization dedicated to patient-focused care. The Senior IS Epic Applications Analyst will drive innovative solutions for complex business challenges, collaborating across teams to ensure effective application use and mentoring others to enhance workflows and outcomes.ResponsibilitiesProvide management with expert advice and counsel on a wide range of business issues using in-depth analysis and information. Many issues are highly technical and complex in natureDefine user requirements for complex systems and educate customers on application functionality and limitations. Collaborate with customers to ensure efficient, effective use of application resources and create supporting documentation as neededPartner with internal and external teams to design and implement business solutions. Apply professional judgment and analysis to recommend actions that meet business needs, while assisting others in similar decision-making activitiesDemonstrate service excellence and foster positive relationships with patients, families, employees, managers, medical staff, volunteers, and community members to maximize productivity and collaborationApply technical standards, concepts, and theories to solve highly complex problems, while mentoring less experienced staff in tools, techniques, and analytical skillsPrepare documentation and assist in defining and developing workflows in collaboration with stakeholdersLead project teams as requiredAnalyze and synthesize data to evaluate multiple approaches and solutions to issues or problemsCollaborate with peers to create and maintain team-specific documentation and lead efforts to improve documentation standardsIdentify, manage, and communicate issues and risks, escalating appropriately. Assist others in troubleshooting and root cause analysis of application failuresTranslate business needs into system design alternatives, configuration, and workflow validationsFacilitate and coordinate development and analysis of complex test plans. Serve as a resource during testing and upgrades, coordinating with appropriate individualsDefine and achieve individual goals aligned with organizational mission, quality, budget, customer satisfaction, and financial resultsPlan and coordinate downtime, change management, maintenance, and upgrades. Perform capacity planning and vendor managementAbility to travel as required (up to 10%)Perform rotational on-call responsibilitiesSkillsBachelor's Degree - Computer Science, Business Management, Information Services or equivalent educ/experienceEpic certification within 90 days of hire7 years - Build analyst experience in Epic and/or equivalent healthcare software (may substitute for Epic Certification and build experience)4 years - Epic Certification with build experienceWithin 90 days of hire: Epic certificationUpon hire: Certifications in software applications, technology infrastructure, or clinical specializations4 or more years of Epic Certification with build experienceEpic Application Knowledge:User Security & PermissionsCogito ReportingRadar DashboardsGrand Central and / or PreludeBenefitsRetirement 401(k) Savings Plan with employer matchingHealth care benefits (medical, dental, vision)Life insuranceDisability insuranceTime off benefits (paid parental leave, vacations, holidays, health issues)Voluntary benefitsWell-being resourcesCompany OverviewEvery day, 119,000 compassionate caregivers serve patients and communities through Providence St. It was founded in 2016, and is headquartered in Portland, Oregon, USA, with a workforce of 10001+ employees. Its website is https://www.providence.org/locations/or/portland-medical-center.Company H1B SponsorshipProvidence has a track record of offering H1B sponsorships, with 1 in 2024, 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.