[Remote] Senior Implementation Project Manager

Note: The job is a remote job and is open to candidates in USA. X4 Life Sciences is a rapidly growing healthcare technology company transforming how healthcare organizations manage operational and compliance workflows. They are seeking a Senior Implementation Project Manager to lead enterprise SaaS implementations, ensuring successful customer onboarding and deployment projects while acting as the primary point of contact throughout the implementation lifecycle.ResponsibilitiesLeading multiple enterprise software implementations simultaneously, from project kickoff through successful go-liveBuilding and managing project plans, timelines, milestones, dependencies, and risk mitigation strategiesPartnering directly with customer stakeholders across IT, Operations, Clinical, Compliance, and Executive teamsCoordinating closely with internal Product, Engineering, and Solutions teams to ensure customer requirements are successfully deliveredFacilitating discovery workshops, training sessions, user acceptance testing, and launch readiness activitiesProactively identifying project risks, resolving blockers, and maintaining clear communication with all stakeholdersTracking implementation success metrics and providing regular project updates to both customers and internal leadershipActing as a trusted advisor to customers by sharing industry best practices and helping them maximize platform adoptionContributing to the continuous improvement of implementation processes, playbooks, and customer onboarding methodologiesSupporting and mentoring less experienced members of the implementation teamSkills5+ years of project management experience, including at least 3 years delivering SaaS implementation projects for enterprise customersProven success managing multiple concurrent customer deployments in a dynamic environmentExceptional stakeholder management and communication skills, with the confidence to engage senior leadership and executive-level customersStrong experience using modern project management and collaboration tools such as Jira, Asana, Linear, Notion, or similar platformsTechnical understanding of software integrations and APIs, with the ability to translate technical requirements between customers and engineering teamsStrong organisational skills, attention to detail, and a proactive approach to problem-solvingPMP, CAPM, PMI-ACP, or similar project management certificationExperience within healthcare technology, digital health, telehealth, healthcare operations, workforce management, or compliance-focused software environmentsExposure to credentialing, provider management, healthcare compliance, or regulated technology platformsPrevious experience working within a high-growth SaaS company or startup environmentBenefitsJoin a business experiencing significant growth within the healthcare technology sectorWork alongside a highly talented leadership team with a clear vision for scaleTake ownership of strategic, customer-facing projects that directly influence business successEnjoy the flexibility of a fully remote working environmentBe part of a company where your ideas, input, and expertise will genuinely shape future processes and customer outcomesAccess strong career progression opportunities as the organization continues to expandCompany OverviewX4 Life Sciences is a recruitment agency that offers consulting and talent solutions to organizations. It was founded in 2008, and is headquartered in London, England, GBR, with a workforce of 51-200 employees. Its website is https://www.x4lifesciences.com.