[Remote] Senior Full Stack Engineer, Support Engineering

Note: The job is a remote job and is open to candidates in USA. Calendly is a company that provides scheduling solutions and is experiencing exciting product growth. As a Senior Software Engineer on the Support Engineering team, you will shape and scale internal tools and integrations to enhance operational efficiency for Sales, Marketing, and Customer Success teams.ResponsibilitiesDesign, build, and operate services and APIs for contacts, companies, syncing third party data sources, deduplication, enrichment, and search - prioritizing reliability, performance, and maintainabilityPartner with Product and Design to shape requirements, sequence milestones, and deliver incremental value that supports our customersContribute to our data model and storage strategies for people and related objects, ensuring consistency, privacy, and scalabilityImprove platform resilience with robust observability, fault-tolerant patterns, and production readiness; participate in on-call to support business critical servicesCollaborate with adjacent squads to evolve architecture and shared components; participate in code reviews and provide mentorship to peersIf you have React/TypeScript experience, contribute to end to end delivery by partnering on UI contracts and occasionally implementing UI that integrates with your servicesDesign, build and maintain internal tools, integrations and in product features that enable Sales, Marketing and Customer Success teams to operate efficiently and scalePartner closely with cross functional stakeholders to identify pain points, define requirements, and deliver high impact, user centric solutionsOwn projects end to end, from discovery and system design through implementation, testing, deployment and ongoing iterationEnsure reliability, performance and scalability of systems while continuously improving developer workflows and internal user experienceSkills7-10+ years of professional software development experience, including owning production services at scale in a SaaS environmentStrong proficiency in backend development, building services, APIs, and data-intensive backend workflows. Must-haveExperience designing for scalability, reliability and observability in cloud environments (GCP preferred) with container orchestration (Kubernetes)Experience with service oriented architectures and modernizing or decomposing legacy systems to services where appropriateProficient with relational databases (PostgreSQL preferred) and data modeling for complex domainsBias for clean, maintainable code, thoughtful testing and incremental delivery; strong collaboration and communication skillsAvailability to participate in an on-call rotation for critical servicesAuthorized to work lawfully in the United States of America, as Calendly does not engage in immigration sponsorship at this timeFrontend experience with React and TypeScript or a strong interest in partnering closely on UI contracts and end-to-end deliveryExperience with microfrontends, Node services, Rails ecosystems, and event-driven architecturesBenefitsAll full-time (30 hours/week) employees are also eligible for our Top Performer Bonus program (or Sales incentive)Equity awardsCompetitive benefitsIf you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please let your Recruiter know when first connecting with themCompany OverviewCalendly is a modern scheduling platform that helps individuals, teams, and organizations automate meeting by removing the back and forth. It was founded in 2013, and is headquartered in Atlanta, Georgia, USA, with a workforce of 501-1000 employees. Its website is https://calendly.com.