[Remote] Senior Full Stack Engineer - Conversation Intelligence

Note: The job is a remote job and is open to candidates in USA. Cresta is a company that unlocks the true potential of the customer experience through its unified AI platform. They are seeking a Senior Fullstack Engineer to build and scale a no-code platform that enables non-technical users to configure conversation workflows and apply automation without coding.ResponsibilitiesDesign, develop, and maintain end-to-end features for Cresta’s no-code processing platformBuild intuitive UI components and visual editors for configuring conversation logic and workflowsArchitect and implement backend services and APIs to power a dynamic no-code interfaceWork closely with ML engineers to expose conversation intelligence in an accessible and configurable wayDevelop data models and storage layers using Postgres, ClickHouse, and ElasticsearchIdentify areas for performance improvements and scalability in both frontend and backend systemsEnsure reliability, security, and maintainability across the full technology stackParticipate in design discussions, code reviews, and continuous integration processesSkillsProven experience as a Fullstack Engineer, with strong frontend and backend contributions to no-code or low-code platformsDeep understanding of modern frontend technologies (React, TypeScript, etc.) and design patterns for building complex UIsBackend expertise in Python, Go, or similar languages; experience with RESTful APIs and microservices architectureStrong foundation in database systems and data modeling; hands-on experience with Postgres, ClickHouse, or Elasticsearch is a plusExperience building platforms or tools for non-technical users, especially in AI/ML, automation, or workflow spacesFamiliarity with managing state, execution logic, or visual programming paradigms is a bonusStrong collaboration and communication skills—able to work effectively across product, design, and engineering teamsPassion for building systems that simplify complex problems and empower usersBenefitsWe offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needsPaid parental leave to support you and your familyMonthly Health & Wellness allowanceWork from home office stipend to help you succeed in a remote environmentLunch reimbursement for in-office employeesPTO: 3 weeks in CanadaCompany OverviewCresta uses artificial intelligence to assist sales and service agents in the quality of customer service. It was founded in 2017, and is headquartered in Sunnyvale, California, USA, with a workforce of 201-500 employees. Its website is https://www.cresta.com.Company H1B SponsorshipCresta has a track record of offering H1B sponsorships, with 2 in 2026, 9 in 2025, 6 in 2024, 2 in 2023, 10 in 2022, 4 in 2021, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.