[Remote] Senior Forward Deploy Engineer

Note: The job is a remote job and is open to candidates in USA. SentinelOne is a pioneering company at the intersection of AI and security, dedicated to providing advanced cybersecurity solutions. As a Senior Forward Deploy Engineer, you will bridge the gap between customer needs and product capabilities, engaging in software development, customer integrations, and technical specifications to enhance the overall customer experience and product functionality.ResponsibilitiesSoftware Development (fullstack; primarily React/Java) Dive deep into coding, turning customer requirements and product gaps into shipped solutions. Write robust tests, tackle bugs with finesse, and ensure top-notch security in your code. Expect to move between codebases regularly, including on escalated issues that span multiple productsCustomer Engagement and Requirements Gathering Partner with customers and our field teams to understand customer environments, goals, and constraints. Turn loose, ambiguous (possibly contradictory!) asks into a clear technical strategy. Carry field learnings back into product and engineering planning while advocating for what customers need. Occasionally support pre-sales scoping where early engineering input shapes a good outcomeCustomer Integrations, Deployments, and Enablement Own the design and delivery of integrations that connect SentinelOne products into customer environments. Often this is work you will do alongside the customer's engineers, shaping both the solution and the knowledge transfer that goes with it. Produce the runbooks, integration docs, and executive-level technical communication that let customers operate independentlyUpstream Contributions to the Core Product When something needs fixing or improving in the core platform to make a customer whole, you go do it. Partner with platform teams to get contributions reviewed and supported long-term, and know when to invest in the long-term fix versus the near-term unblock. Along the way, build the tooling that codifies repeatable patterns and scales the whole Forward Deploy functionBuild and Review Technical Specifications Architect end-to-end solutions for complex problems with loose definition, sometimes spanning multiple codebases and owning teams. Document trade-offs and critical implementation details; review and provide meaningful feedback on other specs, understanding broader patterns and downstream/upstream dependenciesCode Review Champion code quality, security, and efficiency. Your keen eye for detail will guide you in reviewing and elevating our codebase– including the codebases you're visitingSupport and Team Collaboration Respond to ad-hoc customer and internal escalations promptly (no regular on-call rotation). Assist your colleagues, share constructive feedback, and contribute to weekly syncs and daily Slack standupsSkillsSolid computer science background with 4+ years engineering experience including both backend and frontendProven expertise designing and operating distributed systems or data-intensive servicesTrack record of leading substantial pieces of work end-to-end, under ambiguity, with multiple stakeholdersExperience working directly with customers or senior stakeholders to shape technical solutionsDeep proficiency in at least one production language (Java strongly preferred; 3+ years) and working comfort in at least one additional languageYou value elegant code that is concise and readableYou'll pick up new tools and codebases as the work demands, and will likely end up working with modern Java, React, TypeScript, Kafka, Redis, GraphQL, Node.js, SentinelOne's own platform, and moreYou're comfortable weighing in on CAP theorem considerations, and are energized by selecting the data structure with the perfect trade-offs for a problem at handYou're energized by walking into an unfamiliar codebase and being genuinely useful in a week, and by leading others through the same kind of workYou believe a vague customer request is an interesting technical problem waiting to be reframed, and that 'a problem well-stated is half-solved.'You can translate between engineers and non-engineers (customers, executives, sales, product, etc.) without losing precision in either directionYou'd rather ship a well-thought-out 80% that solves the real problem than a perfect 100% six weeks lateYou take mentorship seriously and enjoy seeing other engineers grow in their ability to solve harder problemsYou take pride in clear written communication — tickets, design docs, customer runbooks, and executive briefings alikeExperience in the cybersecurity domain is strongly preferred. (think SIEM, EDR/XDR, log pipelines, detection engineering, threat hunting, etc.)BenefitsRestricted Stock Units (RSUs)Employee Stock Purchase Plan (ESPP)Flexible time offPaid company holidays and paid sick timeGender-neutral parental leaveGrandparent leaveMedical, dental, and vision coverage401(k) retirement plan with company matchLife and disability insuranceHealth and dependent care FSAVoluntary benefits (hospital, accident, critical illness)Employee Assistance Program (EAP)ARAG pre-paid legalNationwide pet insuranceCancer Care programGlobal business travel medical insuranceHome office allowanceMobile phone reimbursementWellness coachWellness/gym reimbursementFertility coverageAdoption & surrogacy reimbursementCompany OverviewSentinelOne is an autonomous cybersecurity solution company. It was founded in 2013, and is headquartered in Mountain View, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.sentinelone.com.