[Remote] Senior Engineering Manager, Retailer Platform

Note: The job is a remote job and is open to candidates in USA. Instacart is transforming the grocery industry by providing essential services for customers and flexible earning opportunities for Personal Shoppers. They are seeking a Senior Engineering Manager to lead a team of engineers in developing the Retailer Platform, focusing on architectural integration and consolidation of services to enhance the platform's scalability and efficiency.ResponsibilitiesLead, coach, and grow a senior-skewed team of ~12 engineers across multiple workstreams; set clear architectural and execution direction, develop talent, and foster a culture of ownership, accountability, and continuous improvementSet and maintain the unifying technical thesis for the team — multi-tenancy, data isolation, configuration-driven release management, and per-retailer extensibility — ensuring related workstreams converge on shared solutions rather than parallel implementationsDrive consolidation of bespoke retailer-vertical services — catering order management, smart-cart backend logic, kiosk integrations, in-store mobile — onto unified Instacart platform rails, so each surface inherits Instacart's ranking, search, recommendations, and fulfillmentPartner with ML and Data Engineering on long-term enterprise data platform compliance for our ML systems, ensuring per-retailer model training has the data, signals, and isolation it needsDeliver self-service tooling — including sandbox environments, configuration interfaces, and retailer-facing extensibility — that lets retailers and internal teams ship without engineering bottlenecksRepresent technical and product trade-offs across multiple engineering and product organizations whose roadmaps and integration commitments evolve in real time; broker resourcing decisions, drive clarity in ambiguous scope, and ensure engineering investment stays aligned with committed workSkills8+ years of software engineering experience, including 3+ years managing engineering teams delivering platform or infrastructure products in a B2B or enterprise contextExperience leading teams of 10+ engineers, including hiring, performance management, and career development of senior individual contributorsDemonstrated success operating in ambiguous, high-growth environments where partner roadmaps, product coverage, and integration commitments are still maturing — with a track record of driving clarity and forward motion through that ambiguityProven cross-functional leadership influencing outcomes across multiple engineering and product organizations, including comfort using structured escalation to unblock multi-team initiativesExperience leading multi-team architectural transitions such as consolidation, replatforming, multi-tenancy, or data isolation inside an established business with real customers and revenueTechnical proficiency in distributed systems, API/SDK design, and cloud infrastructure (e.g., AWS or GCP)Bachelor's degree in Computer Science or a related technical field, or equivalent practical experienceDirect domain experience in commerce platforms, omnichannel retail, OMS, POS, catering systems, or connected-store / in-store technologyTrack record of building multi-tenant platforms serving multiple internal or external customers, with per-tenant configuration, isolation, and extensibility requirementsExperience partnering with ML and Data Engineering teams on data platform compliance, model training infrastructure, or data isolation initiativesBackground scaling enterprise integrations and managing partner-facing technical relationships across product, engineering, and customer-facing functionsExperience leading other engineering managers and growing two-layer organizationsBenefitsInstacart provides highly market-competitive compensation and benefits in each location where our employees work.This role is eligible for a new hire equity grant as well as annual refresh grants.Instacart is a Flex First teamOur employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events.Company OverviewInstacart is an online grocery platform that offers same-day delivery and pickup services for retailers and consumers. It was founded in 2012, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.instacart.com.Company H1B SponsorshipInstacart has a track record of offering H1B sponsorships, with 23 in 2026, 152 in 2025, 173 in 2024, 109 in 2023, 159 in 2022, 170 in 2021, 59 in 2020. Please note that this does not guarantee sponsorship for this specific role.