[Remote] Senior Engineering Manager, Platform Delivery

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. Upstart is a leading AI lending marketplace focused on reducing the cost and complexity of borrowing for all Americans. They are seeking a Senior Engineering Manager for the Delivery team who will lead efforts to improve the reliability, speed, and usability of Upstart's software delivery platform, driving high-impact improvements to developer workflows and ensuring systems are scalable and easy to operate.ResponsibilitiesManage and develop a team focused on CI/CD, service lifecycle tooling, and developer experienceDrive execution against clear priorities with consistent, high-quality deliveryEstablish strong engineering practices across reliability, testing, and observabilityBuild a culture of ownership, continuous improvement, and pragmatic decision-makingImprove build and deployment workflows to increase speed and reduce frictionDrive adoption of standardized deployment patterns across servicesSimplify and modernize delivery infrastructure while maintaining stabilityEnsure systems are scalable, secure, and resilientEnable self-service workflows for service creation, deployment, and platform integrationsReduce manual coordination, support tickets, and reliance on tribal knowledgePartner with stakeholders to identify pain points and prioritize high-leverage improvementsContribute to the engineering portal as the central interface for service lifecycle operationsEmbed observability and operational standards into delivery workflowsEnsure systems support safe, auditable, and predictable releasesReduce toil and improve system health through targeted improvementsSkills5+ years of engineering management experience7+ years of experience in software engineering, DevOps, or platform engineeringStrong technical background in CI/CD systems, cloud infrastructure such as AWS, and distributed systemsAbility to define clear team charters and execute with speed and alignmentTrack record of hiring, mentoring, and retaining high-performing engineersExecution-focused leadership with a track record of predictable deliveryTechnical depth to guide architectural decisions and trade-offsSystems thinking across reliability, scalability, and developer experienceStrong cross-functional collaborationExperience with managing large-scale CI/CD systems such as Jenkins or GitHub ActionsExperience building or improving self-service developer platformsFamiliarity with microservices architectures and service lifecycle managementExperience supporting platform or architectural transitionsStrong product mindset when building internal toolsBenefitsTarget bonusesEquity compensationGenerous benefits packages (including medical, dental, vision, and 401k)Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterlyRetirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.Health Savings Account contributions from Upstart for eligible plans (US only)Income protection benefits, including life insurance and disability coverage for added financial securityPaid time off, sick leave, and company holidays, in line with local requirementsPaid family and parental leave to support caregiving and major life moments (duration varies by country)Family-centered benefits to support fertility, parenthood, and caregiving needsEmployee Assistance Program (EAP) offering mental health support and life-centered resourcesFinancial wellness resources, including access to financial planning tools and a financial concierge service (US Only)Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to youAnnual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work fromConnection and community through team events, all-company updates, and employee resource groups (ERGs)Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)Company OverviewUpstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. It was founded in 2012, and is headquartered in San Mateo, California, USA, with a workforce of 1001-5000 employees. Its website is https://upstart.com/about.Company H1B SponsorshipUpstart has a track record of offering H1B sponsorships, with 14 in 2026, 67 in 2025, 66 in 2024, 84 in 2023, 85 in 2022, 42 in 2021, 15 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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