[Remote] Senior Engineering Manager - AI Agents

Note: The job is a remote job and is open to candidates in USA. CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. They are seeking a Senior Engineering Manager to own their AI agent platform and inform the strategic vision for AI capabilities across the product, leading a distributed engineering team to ensure operational excellence and reliability of AI systems.ResponsibilitiesLead, inspire, and grow a distributed engineering team, fostering a culture of high trust, psychological safety, and intellectual curiosityDevelop engineering talent through effective coaching, mentorship, and performance management, with a focus on growing senior and staff-level engineersOwn the end-to-end delivery and operational excellence of the AI platform, ensuring AI systems are reliable, safe, and performant in productionPartner with Product, Design, and other cross-functional leaders to set a clear vision, prioritize roadmaps, and align a long-term strategy that optimizes for the entire organizationBe a key voice in shaping CaptivateIQ's broader AI strategy, informing how AI capabilities are adopted and integrated across the productProvide technical leadership and direction by setting architectural guardrails and guiding major technical decisions without being a direct code contributorDrive AI adoption standards and best practices that enable product teams across the company to build AI-powered features using the platform your team providesStaff projects strategically and plan for long-term headcount and recruiting needs to set the organization up for sustained successSkillsExtensive software development experience as an individual contributor, and a proven track record as an Engineering Manager leading distributed software engineering teamsHands-on experience building and shipping AI-powered products in production — LLM orchestration, agent frameworks, or applied ML systems. You understand the unique engineering challenges of AI systems (evaluation, non-determinism, cost, latency) and can guide teams through themBroad understanding of the state of the art in AI, LLMs, and applied LLM systems. You stay current with the latest developments, know what the industry has to offer, and bring that context to every strategic and technical decisionA strategic thinker, comfortable setting technical vision over a 6-12 month horizon and managing a complex portfolio of projectsA strong product sense and a proven track record of delivering high-quality results across the full product lifecycle, with the ability to connect technical investments to customer and business outcomesProven ability to influence technical direction beyond your own team — you've shaped how other teams build, not just your ownA track record of hiring and developing senior talent, with a passion for helping engineers advance their careersExceptional interpersonal and written communication skills, with a proven ability to collaborate effectively with cross-functional partners in a remote-first environmentHigh sense of ownership and a strong growth mindset; you are a collaborative, humble learner who can adapt strategy when the landscape shifts or results aren't moving the needleExperience leading AI platform or internal developer tools teams that serve other engineering teams as customersHands-on experience with LLM orchestration frameworks, MCP integrations, or agent SDK designBackground in building AI evaluation and observability infrastructureExperience in B2B SaaS, particularly in enterprise software with complex domain logicFamiliarity with Python/Django tech stackFamiliarity with sales performance management, incentive compensation, or adjacent enterprise domainsBenefitsComprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents.Flexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge.Annual Stipends: Dedicated funds for your professional development and caretaking needs.Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does.Retirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future.Premium Tools: The latest Apple hardware to empower you to do your best work.Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support our DEI goals by fostering an environment where diverse talent thrives.Company OverviewCaptivateIQ develops a sales compensation platform designed to help businesses leverage the power of incentives to motivate teams. It was founded in 2017, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is https://www.captivateiq.com.Company H1B SponsorshipCaptivateIQ has a track record of offering H1B sponsorships, with 1 in 2025, 1 in 2024, 3 in 2023, 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.