[Remote] Senior Director, Sales Operations & Commercial Excellence
Note: The job is a remote job and is open to candidates in USA. Picarro is the world's leader in timely, trusted, and actionable data using enhanced optical spectroscopy. As the Senior Director of Sales Operations & Commercial Excellence, you will define and lead the company’s commercial operating model, ensuring operational rigor and driving scalable revenue growth.ResponsibilitiesDefine and evolve the company’s end-to-end commercial operating modelEstablish scalable frameworks that support enterprise sales execution and long-term bookings growthPartner with executive leadership to align commercial strategy with company growth objectivesEstablish governance across deal structure, pricing, and approvalsEnsure consistency and quality in commercial agreementsPartner with Legal, Finance, and Sales leadership to optimize contract frameworks and approval processesDrive operational rigor across pipeline, bookings, and RPO trackingEnsure accurate forecasting inputs and alignment with FinanceProvide executive-level visibility into performance and riskBuild and optimize proposal development processes to improve speed and qualityEnable efficient cross-functional coordination for complex dealsSet the vision for CRM and commercial systems to support scaleEnsure data integrity and deliver actionable insights to inform decision-makingElevate reporting from operational metrics to strategic business insightsServe as a key partner across Sales, Finance, Legal, Product, and Customer SuccessEnsure alignment across commercial processes, systems, and objectivesBuild, develop, and scale a high-performing Sales Operations and Commercial Excellence teamEstablish a culture of accountability, operational discipline, and continuous improvementSkills10+ years of experience in Sales Operations, Revenue Operations, or related leadership rolesProven track record of building and scaling commercial operations in a growth-stage or enterprise environmentDeep experience with deal structuring, pricing, and commercial contract governanceStrong executive presence with the ability to influence senior stakeholdersExperience leading high-performing teams in complex, fast-paced organizationsStrong analytical and data-driven decision-making capabilitiesExperience with CRM, ERP, and sales analytics ecosystemsExperience supporting global sales organizationsBackground in industrial, hardware, or technical B2B environmentsTrack record of driving transformation or operational scale in a high-growth companyBenefitsMedical, Dental, and Vision insuranceFlexible Spending Account (FSA) and Health Savings Account (HSA) plansLife, Short-Term Disability, and Long-Term Disability InsurancePaid Time Off and Paid HolidaysEmployee Referral Program401KSocial events (summer picnic, holiday party, team lunches, etc.)On-site Health & Wellness programs (fitness challenges, outdoor bootcamp, flu-shots, etc.)Company OverviewPicarro produces gas analyzers for a variety of markets, including atmospheric science, greenhouse gas measurement, air quality, and others. It was founded in 1998, and is headquartered in Santa Clara, California, USA, with a workforce of 201-500 employees. Its website is http://www.picarro.com.