[Remote] Senior Director, Property & Operations Analytics (Eastern or Central Time Zones)

Note: The job is a remote job and is open to candidates in USA. Marriott International is a leading hospitality company, and they are seeking a Senior Director of Property & Operations Analytics to elevate analytics and decision support across hotel operations. This role will lead multiple agile teams, set standards for operations analytics, and partner with various departments to improve guest experiences and operational performance.ResponsibilitiesDefine and execute the analytics vision for Property & Operations in alignment with enterprise priorities and D&AI strategyIntroduce innovative measurement practices, frameworks, and analytical approaches that elevate how Global Operations decisions are informedAct as a thought leader on how property condition, service execution, staffing, and operational trade-offs influence guest experience, brand health, and owner valueOwn measurement strategy for operations pilots, initiatives, and field tests - ensuring clear success metrics, learning agendas, and post‑pilot recommendationsTranslate pilot and initiative results into crisp insights and decision guidance for senior leaders, operations forums, and ownersContinuously assess whether current KPIs and scorecards are fit‑for‑purpose, recommending changes where needed to improve decision qualityProvide Analytics oversight across Global Ops domains, including Rooms, F&B, Spa, Engineering, Staffing/Labor, and Service OperationsLead development of robust measurement frameworks for complex areas such as Food & Beverage and other operations‑heavy disciplinesDeepen team expertise in relevant systems, data sources, and operational dynamics across Global Operations functionsEnsure analytics reflect real operational realities and are trusted by field, continent, and corporate leadersLead analyses and models assessing hotel performance drivers, including renovation impact, standards compliance, service execution, and operational effectivenessSynthesize across GuestVoice/ITR, brand standards, quality audits, property attributes, financial signals, and operational KPIsDeliver executive‑ready insights that clearly communicate what matters, why it matters, and what actions leaders should takeServe as Analytics Guild Leader for Property & Operations, setting standards, best practices, and capability roadmapsWork closely with other guild leaders and pod teams to ensure coordinated progress on shared priorities, enterprise initiatives, and data debt itemsDrive alignment and momentum across large cross‑pod efforts, including ITR Drivers, hotel decisioning tools (e.g., QPower), and modernization of guest satisfaction measurement (including assessing how ITR is measured and complemented by other metrics)Serve as the primary analytics partner to Global Operations, Quality, Asset Management, Brand Operations, Development, and Continent leadership teamsEmbed analytics into operational planning, performance reviews, renovation prioritization, and standards governanceInfluence leaders through strong relationships, credibility, and clear data‑driven storytellingLead, mentor, and inspire a senior team of analytics leaders and practitionersElevate team capabilities in measurement design, causal analysis, experimentation, and operational decisioningFoster a culture of ownership, learning, and continuous improvementSkillsBachelor's degree in Business, Analytics, Data Science, Economics, Engineering, or related field required10+ years of progressive experience in analytics, strategy, operations, or related disciplines, with significant leadership responsibilityProven experience driving measurement and analytics for complex operational environments. This may include KPI frameworks and decisioning for an assigned business domainDemonstrated ability to influence senior executives and drive adoption of analytics in business decision‑makingHospitality, lodging operations, quality, or asset‑focused experience requiredDeep understanding of hotel operations, service delivery, and operational drivers of guest experienceStrong analytical, conceptual, and systems thinking skillsDemonstrated experience communicating with and influencing senior executives and driving enterprise‑level analytics adoptionExperience operating in agile, product‑oriented analytics modelsMust be able to consistently work Eastern or Central time zone business hours, with a strong preference for Eastern time zone alignmentMaster's degree or MBA preferredBenefitsBonus Eligible: YStock Package: YAll positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.Washington Applicants Only : Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.Company OverviewMarriott International, Inc. It was founded in 1927, and is headquartered in Milwaukee, Wisconsin, USA, with a workforce of 10001+ employees. Its website is https://www.marriott.com/hotels/travel/mkeak-hotel-metro-autograph-collection/.Company H1B SponsorshipMarriott International has a track record of offering H1B sponsorships, with 20 in 2026, 98 in 2025, 82 in 2024, 97 in 2023, 77 in 2022, 37 in 2021, 58 in 2020. Please note that this does not guarantee sponsorship for this specific role.