[Remote] Senior Director of Bookkeeping & Tax Operations

Note: The job is a remote job and is open to candidates in USA. Anderson Business Advisors is an award-winning workplace, and they are seeking a Senior Director of Bookkeeping & Tax Operations to oversee the operational delivery and performance of bookkeeping and tax services. This role involves managing teams, ensuring high-quality service, and driving workflow optimization while collaborating with cross-functional teams.ResponsibilitiesOversee the Bookkeeping Manager, Tax Manager, and Tax Advising Manager while collaborating closely with the leader of International operations to ensure consistent operational executionEnsure alignment with standardized workflows, quality expectations, and service delivery processes across all regionsProvide oversight of external service delivery partners, ensuring they meet operational performance, quality standards, and contractual obligationsPartner with the leader of International operations to coordinate workload distribution, performance governance, and operational maturityOwn KPI governance for Bookkeeping and Tax operationsEstablish, track, and communicate performance goals and accountability standards across internal teams and vendorsLead regular performance reviews across US, International, and external vendor teamsCollaborate with Tax Advising, Product, and Service teams to resolve complex, client-impacting challenges and improve overall service delivery executionLead workforce planning, hiring forecasts, and resource allocationDrive continuous improvement through workflow redesign, automation, process standardization, and elimination of operational inefficienciesAlign operations with product strategy, client experience design, and prioritiesProvide data-driven operational insights to support product decisions and experience improvementsSkillsBachelor's degree in Business Administration, Finance, Accounting, or related discipline10 total years of experience with 7+ years of leadership experience in a professional and specialized environmentStrong communication and cross-functional stakeholder engagement skillsProven ability to improve performance, quality, and operational scalabilityMBA or equivalent advanced degree in Business, Accounting, or FinanceExperience managing hybrid US/offshore operations with India strongly preferred (Shared Services or BPO)Prior leadership within a bookkeeping, accounting, tax advisory, or financial consulting firmSalesforce experienceBenefitsEmbrace flexibility with a hybrid work schedule, balancing remote and in-office work seamlessly.Kickstart your journey with a robust onboarding program that equips you with in-depth knowledge about our organization, services, and products.Prioritize your health with comprehensive medical, dental, vision, and short-term disability coverage—all provided at no cost to you.Plan for the future with a 401(k) matching program.Recharge and rejuvenate with generous paid time off, including 16 days in the first year and 21 days after one year of employment, in addition to 8 paid company holidays.Stay active with a $35 monthly gym membership subsidy.Company OverviewAnderson Business Advisors is a business planning and consulting firm with a focus on tax and legal services and resources. It was founded in 1993, and is headquartered in Las Vegas, Nevada, USA, with a workforce of 201-500 employees. Its website is https://andersonadvisors.com/.