[Remote] Senior Director, Engineering - AI, Photos and Personalization

Note: The job is a remote job and is open to candidates in USA. Shutterfly is a company dedicated to making life’s experiences unforgettable through self-expression. They are seeking a Senior Director of Engineering to lead AI-driven personalized commerce, overseeing engineering strategy and execution across various platform teams, and enhancing customer interactions through innovative technology solutions.ResponsibilitiesDefine and evolve the long-term technical strategy and architectural roadmap for Shutterfly’s Photos Platform, AI, Personalization, Marketing engineering and Identity platforms ensuring security, scalability, and extensibility are built in by designDevelop a collaborative and inclusive high-performance team that fosters a culture of ownership, experimentation and innovation to prioritize the things that will have the biggest impact on both users and the businesses and deliver working solutions for our customersResponsible for delivering on AI-driven business KPIs including personalization lift, conversion improvement, engagement growth, automated product creation adoption, and marketing performance optimizationDefine and execute the AI platform strategy including model lifecycle management, experimentation frameworks, model observability, and responsible AI practicesLead development of scalable AI systems for photos, generative content creation, and real-time personalization across web, mobile, and marketing channelsEstablish rigorous experimentation and evaluation frameworks to validate AI-driven customer experiences and optimize for measurable business impactBuild reusable AI and data platform capabilities including feature stores, training pipelines, and model monitoring systems to support multiple consumer-facing applicationsDrive adoption of AI-enabled development practices and automation to increase engineering productivity and accelerate innovationOwn end-to-end engineering delivery of platform capabilities by partnering with product, UX, and business leaders. Represent the technology function in C-suite discussions to align priorities and outcomesProvide architectural leadership and technical oversight across platform teams to ensure scalable, resilient, and high-performance systems and drive execution from product vision through deliveryMeasure success through customer experience improvements, platform reliability (SLOs), delivery velocity, cost efficiency, and AI-enabled productivity gainsSkills15+ years in engineering leadership with a track record of building and leading high-performing global engineering organizations5+ years leading engineering teams that build and operate AI/ML systems in production, including experience with model training, deployment, evaluation, and monitoring at scaleExperience building personalization, recommendation, ranking, or generative AI systems in consumer-facing applicationsProven experience architecting and delivering highly available, scalable, and low-latency systems for high-traffic applicationsDemonstrated success leading end-to-end engineering delivery of large-scale systems across distributed teamsStrong technical expertise across architecture, system design, cloud infrastructure (AWS or equivalent), and modern development practicesFamiliarity with modern MLOps practices, experimentation platforms, and large-scale data processing systemsExperience defining and implementing AI and automation strategies that drive measurable business and productivity outcomesDeep understanding of secure software development lifecycle (SDL), Shift-Left principles, and vulnerability managementExceptional communication and collaboration skills with the ability to influence at all levels — from engineers to executivesStrong business and product orientation, with the ability to balance innovation, execution, and operational rigorBachelor's or Master's degree in Computer Science, Engineering, or a related technical field; advanced technical degree preferredBenefitsThis position may be eligible for a bonus incentive, health benefits, a 401K program, and other employee perks.More details about our company benefits can be found at https://shutterflyinc.com/benefits/.This opportunity can be remote, but candidates must reside in a state in which Shutterfly is registered to do business.Company OverviewShutterfly is a photography company provides products and services to preserve their memories and sharing stories. It was founded in 1999, and is headquartered in Redwood City, California, USA, with a workforce of 10001+ employees. Its website is http://www.shutterflyinc.com.