[Remote] Senior Director, Digital and AI Tech Product Management

Note: The job is a remote job and is open to candidates in USA. Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. They are seeking a strategic and highly motivated Senior Director of Digital Product & AI Strategy to lead the discovery, definition, and development of technology solutions that enhance the online university program lifecycle.ResponsibilitiesConduct deep discovery to identify pain points, inefficiencies, and unmet needs across the online program lifecycle, including marketing, recruitment, admissions, onboarding, student support, and academic progressionAnalyze partner processes, systems, personas, and workflows to uncover opportunities for innovation and digital transformationWork with cross-functional owners to own the tech transformation roadmap (AI/Digital): intake, prioritization, and sequencing of a focused set of high-impact initiatives across functionsIdentify and prioritize a small number of high-value opportunities tied to measurable outcomes (conversion, cost-to-serve, speed, quality)Evaluate build vs. buy decisions and assess AI/digital tools, vendors, and solution approaches with a rigorous, ROI-first lensDevelop a measurement framework to baseline performance before AI/digital interventions and track impact post-deploymentRedesign workflows end-to-end using a problem-led, future-back approach (not just layering AI or digital tools onto existing processes)Define how roles, tasks, and decision-making shift with AI embeddedPartner with functions to move from insight → pilot → scaled workflow changesEnsure solutions are durable, repeatable, and embedded into day-to-day operationsDevelop and maintain a clear product vision, strategy, and multi-quarter roadmap that aligns with business goals, partner needs, and the student experienceDefine success metrics and use experiments, insights, and analytics to drive continuous improvementTranslate university painpoints into solutionsBuild strong relationships with university partners to understand their operational models, technical ecosystems, decision structures, and growth goalsCollaborate with partnerships, engineering, operations, marketing, and student success teams to shape product requirements and deliver scalable solutionsOwn the end-to-end product development lifecycle—from discovery and prioritization through launch and iterationEnsure proper documentation, communication, and change management to support adoption across partners and internal teamsLead requirement definition, including user stories, acceptance criteria, systems integration needs, and user flowsWork closely with technical teams to ensure product delivery meets scope, timeline, quality, and performance expectationsOperate autonomously with minimal oversight; proactively identify issues and drive solutionsInfluence decisions across the organization using data-driven reasoning, storytelling, and a strong executive presenceSkills8+ years of tech product management experience, with significant time spent in digital product leadership rolesStrong knowledge of university systems, processes, and online program operations (e.g., CRM, SIS, LMS, admissions workflows, student support models, marketing funnels). Either via experience with EdTech firms or with universitiesProven experience (within the last 2–4 years) driving AI-led product development and workflow transformation inside an organization, not just deploying tools or running pilots. You can point to workflows that changed and outcomes achieved, not just pilots that launchedDemonstrated ability to thrive in a fast-paced, evolving environment with a builder mentality, strong ownership mindset, and growth-oriented approach to problem solving. Comfortable operating with ambiguity, establishing new processes and capabilities, and driving organizational transformation through innovation, adaptability, and continuous improvementPrior consulting experience with top-tier consulting firms will be a plusProven track record of owning product strategy, roadmaps, and cross-functional execution for complex, multi-stakeholder systemsExceptional communication, stakeholder management, and executive-level presentation skillsAbility to independently lead discovery, build requirements, and translate business needs into technical solutionsStrong analytical mindset; able to structure ambiguous problems and make data-driven decisionsExperience working with or for higher education institutionsFamiliarity with integrations, APIs, middleware, and data pipelines in university ecosystemsCompany OverviewRisepoint partners with universities to create online degree programs and offers recruitment marketing and admissions services. It was founded in 2007, and is headquartered in Dallas, Texas, USA, with a workforce of 1001-5000 employees. Its website is https://risepoint.com.Company H1B SponsorshipRisepoint has a track record of offering H1B sponsorships, with 1 in 2025, 3 in 2024. Please note that this does not guarantee sponsorship for this specific role.