[Remote] Senior Deal Desk Analyst (Bay Area, Mountain or Central Time Zone)

Note: The job is a remote job and is open to candidates in USA. Eve is redefining legal technology for plaintiff law firms, and they are seeking a Senior Deal Desk Analyst. This role is crucial for ensuring that commercial transactions are executed efficiently and in alignment with company policies, partnering closely with various departments to drive operational excellence.ResponsibilitiesManage deal workflows across new business, renewals, and expansions from intake through booking, ensuring accuracy, compliance, and timely executionReview pricing, discounting, contract terms, and billing arrangements for alignment with commercial policy, financial objectives, and revenue recognition requirementsAdminister approval workflows, escalating non-standard transactions and complex deal structures while maintaining visibility into high-priority opportunitiesPartner with Sales, CS, Finance, Legal, and RevOps to support renewal strategy, retention, expansion, and successful execution of commercial agreementsIdentify inefficiencies within the quote-to-cash lifecycle and develop scalable, repeatable processes that improve operational consistency and audibilityTrack Deal Desk and renewal performance metrics, analyze trends, and leverage insights to drive continuous process improvementEvaluate AI-powered tools and automation to streamline quoting, approvals, contract review, and deal analysis while championing a continuous-improvement mindsetSkills5+ years of total experience incorporating both Operations and execution; in deal desk, sales operations, Renewals Operations, commercial operations, or a related function in a high-growth B2B SaaS environmentProven track record turning undefined, manual processes into repeatable, scalable and repeatable automated processesHands-on experience with CPQ tools (DealHub preferred), CRM platforms (HubSpot or Salesforce)Strong financial acumen: comfortable with deal modeling, margin analysis, discount governance, and revenue recognition principlesUnderstanding of SaaS revenue retention concepts, including GRR, NRR, renewal forecasting, and the commercial drivers of retention and expansionExperience leveraging AI-powered tools and automation to improve operational efficiency, streamline workflows, and support scalable business processesAbility to communicate complex commercial topics clearly and effectively to a variety of stakeholders, adapting messaging to the needs of different audiencesDemonstrates initiative and sound judgment, with the ability to move work forward and make thoughtful decisions in evolving or ambiguous situationsExperience in a high-growth B2B SaaS startup (Series A–C preferred)Experience building or scaling Deal Desk, Commercial Operations, or Quote-to-Cash processesFamiliarity with SaaS metrics such as ARR, ACV, NRR, GRR, and subscription billing modelsExperience supporting complex commercial transactions, including enterprise, multi-year, and non-standard dealsAdvanced proficiency with Excel/Google Sheets and experience with BI/reporting toolsExperience with HubSpot, DealHub, or similar CRM and CPQ platformsExperience leveraging AI tools and automation to improve commercial operations and workflow efficiencyBachelor's degree in Business, Finance, Accounting, or a related field (or equivalent experience)BenefitsCompetitive Salary & Equity401(k) Program with Employer MatchingHealth, Dental, Vision and Life InsuranceShort Term and Long Term DisabilityCommuter Benefits*Autonomous Work EnvironmentWorkplace Setup ReimbursementTelecomm StipendFlexible Time Off (FTO) + HolidaysQuarterly Team GatheringsIn office Perks*Company OverviewEve is a legal tech platform designed to assist plaintiff law firms at every phase of a legal case. It was founded in 2020, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is https://www.eve.legal.