[Remote] Senior Data Scientist

Note: The job is a remote job and is open to candidates in USA. Convergenz is seeking a Senior Data Scientist to lead the design, development, and deployment of advanced analytical models and machine learning solutions. This role involves guiding modeling strategy, mentoring junior team members, and collaborating with various stakeholders to translate analytical insights into actionable outcomes.ResponsibilitiesAnalyze contact center data (call volume, performance, trends)Develop KPIs, metrics, and performance insightsSupport decision-making with actionable analyticsDevelop machine learning models using frameworks such as scikit-learn, XGBoost, PyTorch, TensorFlow, or similar librariesPerform feature engineering, dataset preparation, and model optimization to improve predictive accuracy and operational performanceEvaluate models using appropriate statistical methods and performance metrics, documenting findings and informing iterative improvementsSkillsAbility to hold a position of public trust with the U.S. governmentBachelor's Degree and 10 years of experienceOR Bachelor's Degree and 5 years of experience for Mid-level role2+ years of experience building and evaluating machine learning models or performing advanced analyticsProficiency in Python and core data science libraries (Pandas, NumPy, scikit-learn, Matplotlib/Seaborn)Strong analytical and statistical skillsExperience with operational datasets (contact center preferred)SQL, Python, Excel, PowerBI and data visualization experienceAbility to clearly communicate insights to stakeholdersCompany OverviewConvergenz is a staffing and recruiting company providing contract, contract-to-hire, and permanent placement services. It was founded in 2000, and is headquartered in Vienna, Virginia, USA, with a workforce of 201-500 employees. Its website is http://conv.com.