[Remote] Senior Data Analyst, Steritech

Note: The job is a remote job and is open to candidates in USA. Terminix is a member of the Rentokil family of companies, a global leader in Pest Control and other services. The Senior Data Analyst role involves analyzing complex data to provide insights that enhance efficiency and quality for clients and internal partners, while managing analytics projects and mentoring junior colleagues.ResponsibilitiesObtain a deep understanding of relevant business area(s), both internally and for clients, to recommend data-driven solutions that address cost, efficiency, and quality improvementsCreate and statistically analyze complex data (both internal and external) and identify patterns and trends to provide forward-looking insights and recommendations to stakeholdersLeading and managing analytics project requirements and goals from start to finish, ensuring that they are delivered on time, contain accurate and meaningful insights and to the required quality standardsDesign & develop innovative business solutions (analytical models, data structures) that meet business needs and requirements and delivery to client or business leadershipEngages with stakeholders to establish measurable business metrics and analytical frameworks that evaluate the health of our products, our customer experience, and client performance. Primary stakeholder relationships are Client leadership (CEO, COO, Director, Program managers), internal business leadership (BSB VP and Directors), and functional leadsResponsible for leading prototyping new analysis and reports for the purpose of enhancing business processes, operations and information process flowStay current with the latest developments in the analytics industry, including new technologies, tools, and best practices, and champion their adoption where beneficialConducts research and analysis into the nature, effect, and results of process problems including root cause analysis through strategic client discussionIdentifies opportunity trends and recommends solutions through design and preparation of clear reports, charts, and graphs to depict trendsCoordinates and presents concise summaries and briefings to senior management and client leadership that highlight key insights and recommended actionsIdentify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, and re-designing data infrastructure for greater scalabilityCreate continuous improvement in the Data Analytics function through process improvement and application of industry innovationLeads the research and development of data models to produce insights around complex and impactful problems for both internal business challenges and client initiativesAnalyze data to find concrete insights and deliver solutions to key business challenges using machine learning, text-mining/NLP from structured and unstructured data to assist in new product development, improving the quality of the products, and improving customer service experienceRetrieve, synthesize, and present critical data in a format that is immediately useful to answering specific questionsRegularly review and update our existing data, models and algorithms to ensure that they remain relevant for client usageEstablish productive, professional and consultative relationships with key personnel throughout assigned client organizations (at both the franchise and corporate level) to understand their strategic business models to enable high quality insightsMentor junior members of the teamPerforms all other duties as assignedSkillsBachelor's degree in relevant fields such as Mathematics, Statistics, Economics, Operations Research, Analytics or Engineering plus at least 5 years of relevant experience (e.g. data science, analytics, or related technical role)5-10 years of experience in the business intelligence and technical space, managing projects, making insightful recommendations or any equivalent of experience, education and/or trainingExperience in acquiring, cleaning, and analyzing large data setsExperience with analytical visualization software such as SAS, R. Matlab, Python (Pandas/Scipy), Qlik, Tableau, PowerBI, etcAdvanced SQL knowledge and programming skillsFamiliarity with relevant methodologies, tools and techniquesAbility to quickly learn the objectives, structures, operations and policies of a new business areaAbility to engage varied audiences to determine the explicit / implicit requirements and derive analysis to solve client business goalsExperience leading and motivating others while demonstrating empathy and a collaborative approachOutstanding communication skills with demonstrated ability to influence at all levels with a range of internal and external stakeholdersAbility to communicate complex technical information in a condensed manner to various stakeholders verbally and in writingCritical thinking skills for formulating hypotheses, interpreting results, and proposing data-driven solutionsAbility to anticipate problems and opportunities and the initiative to pursue solutionsIntellectual curiosity and business acumenResults orientation and persistenceMentors and coaches the development of less experienced business analystsExpert in Data structures, Excel and PowerPointMaster's degree in Business, Computer Science, MIS or Business AnalyticsBenefitsBenefits Start Day 1 for Full-Time Colleagues - No Waiting Period!Multiple avenues to grow your careerTraining and development programs availableTuition Reimbursement benefits (for FT Colleagues)Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more401(k) retirement plan with company-matching contributionsVacation days & sick daysCompany-paid holidays & floating holidaysA company mindset that prioritizes health, safety, and flexibilityCompany OverviewTerminix specializes in providing residential and commercial pest control. It was founded in 1927, and is headquartered in Memphis, Tennessee, USA, with a workforce of 10001+ employees. Its website is http://www.terminix.com/.