[Remote] Senior Data Analyst, Specialty Care

Note: The job is a remote job and is open to candidates in USA. Spring Health is on a mission to revolutionize mental healthcare by removing barriers to access. They are hiring a Senior Data Analyst within their Business Intelligence organization to work with the Specialty Care team, focusing on defining KPIs, tracking outcomes, and conducting analyses to drive strategic decision-making.ResponsibilitiesPartner with the Specialty Care Operations team to define, refine, and evolve key metrics and KPIs as the program scales across new conditions and servicesBuild and maintain dashboards and data visualizations in business intelligence tools (ex: Looker, Hex, Omni) that empower non-technical users to monitor member engagement, clinical outcomes, and operational efficiencyConduct exploratory and ad-hoc analyses to answer emerging business questions, such as evaluating early engagement in new services or understanding potential impacts of platform changesIdentify trends and gaps in program performance and recommend opportunities for improvement based on data-driven insightsSupport data integrity efforts by contributing to dbt models and ensuring consistent, scalable data structures across Specialty Care programsPartner with data, product, and engineering teams to ensure the Specialty Care team has access to the necessary data sources for comprehensive reportingServe as a data advisor and thought partner for Specialty Care leadership, proactively shaping how success is measured and informing future strategic initiativesPartner with the data science team to dive deeper into major trends, helping us understand what is driving those changesEnsure downstream teams can access and utilize data effectively by providing training, documentation and support for the dashboards and data products you deliverEnsure accurate and consistent reporting of metrics, collaborating with cross-functional stakeholders to ensure data alignment across the businessWork with our analytics engineering team to maintain the core data models in dbt that support these metrics and ensure data consistencySkillsYou are passionate about changing the face of mental health care and Spring Health's mission to remove all barriers to mental health resonates with youYou are an early adopter of AI and automation tools, you actively experiment with LLMs, AI-assisted analytics, and emerging tooling to accelerate your work and surface insights fasterYou have 5+ years of working experience working with data, data visualization, and dashboarding toolsYou are an expert in SQL, and have at least familiarity with dbt or similar data transformation toolsYou have strong user empathy - you can deeply understand the core issues stakeholders are having and translate them into solutions that meaningfully improve their ability to operateYou have experience working with Looker or other similar data visualization tools (tableau, etc), both creating the data model and building dashboardsYou focus on impact, finding the things you can deliver that provide the most value for your stakeholdersYou have exceptional communication skills, are comfortable explaining technical concepts to a non-technical audience, and are comfortable working independently with executive level team membersYou are humble, highly motivated, and thrive in fast-paced environmentsYou have a proven ability to proactively manage your own priorities and dependencies in alignment with cross-functional dependencies and product/business impactYou have a passion for successfully navigating ambiguous problem areas and learning new approachesBenefitsHealth, Dental, Vision benefits start on your first day at Spring.You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.Employer sponsored 401(k) match of up to 2% for retirement planningA yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.We offer competitive paid time off policies including vacation, sick leave and company holidays.At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscriptionAccess to BrightHorizons, which provides sponsored child care, back-up care, and elder careUp to $1,000 Professional Development Reimbursement a year.$200 per year donation matching to support your favorite causes.Company OverviewSpring Health provides mental health solution for employers and health plans. It was founded in 2016, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is https://www.springhealth.com.Company H1B SponsorshipSpring Health has a track record of offering H1B sponsorships, with 2 in 2026, 1 in 2025, 6 in 2023, 6 in 2022, 2 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.