[Remote] Senior Data Analyst, Performance Guarantees

Note: The job is a remote job and is open to candidates in USA. Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. The Senior Data Analyst, Performance Guarantees is responsible for managing and executing analytics for performance guarantees across strategic accounts, focusing on recovery analytics, data pipelines, and financial forecasting.ResponsibilitiesManage the end-to-end PG lifecycle for a portfolio of strategic accounts, including performance monitoring, metric validation, and tracking contract commitmentsAct as a core subject matter expert for custom Performance Guarantees, partnering with Data Engineering to maintain specialized data pipelines and collaborating with Sales and Customer Success (CS) to track contract executionProvide structured quarterly reporting and variance analyses on PG performance to help leadership monitor and mitigate financial riskSupport RFPs and renewals by performing scenario modeling, risk quantification, and data-driven feasibility assessments for non-standard client requestsParticipate in client-facing discussions as the technical lead to explain performance variances, resolve complex calculation disputes, and clearly articulate Included Health’s value proposition as it relates to PGsExecute recovery analytics to identify, quantify, and track the impact of interventions intended to minimize financial payoutsContribute to the PG governance framework by enforcing data validation practices, operationalizing processes for non-standard requests, and documenting lessons learned from failed PGsManage accrual and payout analytics, building reconciliation dashboards and variance analyses to support Revenue Accounting and FP&A during quarterly closePartner proactively with Customer Success teams to identify opportunities to manage high-risk payouts and execute timely recovery actionsDevelop and maintain optimized SQL queries, automated dashboards (Looker), and source-of-truth datasets specifically for specialized strategic account PGsMaintain PG-related data structures within Salesforce CRM in partnership with Client OperationsPerform deep-dive root cause analyses of PG misses and data defects to identify operational failures, collaborating with technical and clinical teams to implement preventive measuresWork independently to self-manage goals while effectively multitasking across multiple high-priority client workstreamsSkillsEducation: Bachelor's degree in Business, Finance, Analytics, Public Health, or a related fieldTechnical Skills: Advanced proficiency in SQL for handling complex queries, experience with data structures/validation processes, and a proven track record of producing dashboards in Looker or similar BI toolsStrategic Experience: Demonstrated ability to manage financial or performance risks, circumvent project roadblocks creatively, and contribute to project planningCommunication: Exceptional communication skills with the ability to use concise narratives to bring cross-functional teams up to speed and present insights confidently to external clientsStakeholder Management: Proven track record of developing strong cross-functional relationships, engaging in constructive debate, and managing cross-functional goalsHealthcare Knowledge: Working knowledge of medical claims data concepts, EHR, or other core healthcare data sourcesFinancial Acumen: Comfort with financial accruals, value-based care models, or basic accounting principlesBenefitsRemote-first culture401(k) savings plan through FidelityComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)Paid Time Off ("PTO") and Discretionary Time Off (“DTO")12 weeks of 100% Paid Parental leaveFamily Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.Work-From-Home reimbursement to support team collaboration home office workCompany OverviewIncluded Health provides a combination of virtual care, navigation, and communities-based healthcare services. It was founded in 2011, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.includedhealth.com.Company H1B SponsorshipIncluded Health has a track record of offering H1B sponsorships, with 2 in 2026, 12 in 2025, 9 in 2024, 8 in 2023, 6 in 2022. Please note that this does not guarantee sponsorship for this specific role.