[Remote] Senior Content Designer

Note: The job is a remote job and is open to candidates in USA. Abbott is a global healthcare leader that helps people live more fully at all stages of life. The Senior Content Designer will shape the future of digital health through clear, human-centered content, leading content design across mobile apps, device interfaces, and other product experiences while collaborating with cross-functional teams.ResponsibilitiesLead content strategy and UX writing for digital health products, including mobile apps, device interfaces, onboarding flows, notifications, help and support, error states, educational content, and service touchpointsTranslate complex medical, technical, and regulatory information into clear, concise, user-centered languageShape end-to-end user journeys by defining content needs, messaging hierarchy, terminology, voice, tone, and communication patternsPartner with design and research to identify user needs, uncover content opportunities, and develop intuitive flows that support comprehension, confidence, and actionCreate content for early concepts, prototypes, usability testing, product launches, and post-launch optimizationUse storytelling to connect user needs, product strategy, and business goalsDevelop and evolve content frameworks, taxonomies, naming systems, terminology standards, and UX writing patterns across the product ecosystemContribute to content guidelines, voice and tone standards, accessibility guidance, and reusable content componentsPartner with brand and design system teams to ensure content aligns with ADC’s brand expression, product experience, and design system standardsDefine content patterns for recurring product moments such as onboarding, alerts, confirmations, empty states, errors, permissions, data explanations, and support pathwaysEnsure content scales across platforms, markets, localization workflows, and regulated review processesPartner closely with product, design, research, engineering, marketing, clinical, legal, regulatory, quality, and localization teams throughout the product lifecycleLead content discussions in design reviews, critiques, research readouts, and cross-functional working sessionsInfluence product decisions by identifying content risks, usability issues, comprehension gaps, and opportunities to simplify the experienceHelp teams align around clear content requirements, messaging principles, and experience goalsUse research, usability testing, analytics, accessibility standards, and product data to inform content decisionsWrite with accessibility and inclusion in mind, supporting screen readers, cognitive accessibility, plain language, and inclusive language best practicesDesign content that helps users understand complex health data, make informed decisions, and feel confident managing their healthElevate content craft through critiques, documentation, mentoring, and shared standardsSkills6+ years of experience as a content designer, UX writer, content strategist, or similar roleA portfolio demonstrating senior-level, end-to-end, user-centered content design across digital products, showing strategic thinking alongside polished executionExceptional writing skills with a proven ability to simplify complex, technical, or medical information for diverse audiencesSystems thinking: proven ability to build and scale content frameworks, guidelines, and component libraries across multiple products or platformsExperience leading and influencing cross-functional product teams, with strong communication and stakeholder alignment skillsProficiency in Figma, including working directly within design files, component libraries, and collaborative design workflowsExperience in regulated industries (e.g., healthcare, medical devices, finance), with a working knowledge of compliance considerations in contentExperience with medical, scientific, or health-related content and the ability to collaborate fluently with clinical and regulatory partnersExperience designing for global products, including localization workflows and multi-market content strategyDeep expertise in accessibility standards, including WCAG and inclusive language best practicesExperience shaping or evolving content systems within a design system at scaleCuriosity for emerging tools and AI-enabled content workflows, with the ability to evaluate where automation can improve speed, consistency, accessibility, and quality without compromising user trust, accuracy, or complianceExperience bringing products from 0 to 1, guiding concepts from early exploration through launch and iterationBenefitsCareer development with an international company where you can grow the career you dream of.Employees can qualify forfree medical coverage in ourHealth Investment Plan (HIP) PPOmedical plan in the next calendar year.An excellent retirement savings plan with a high employer contributionTuition reimbursement, the [Freedom 2 Save](https://www.abbott.com/corpnewsroom/strategy-and-strength/tackling-student-debt-for-our-employees.html) student debt program, and [FreeU](https://www.abbott.com/corpnewsroom/strategy-and-strength/college-degree-for-free-its-possible-with-freeu.html) education benefit - an affordable and convenient path to getting a bachelors degree.Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: [www.abbottbenefits.com](http://www.abbottbenefits.com/pages/candidate.aspx)Company OverviewAbbott is a healthcare company that produces diagnostic kits, medical devices, nutritional products, and branded generic medicines. It was founded in 1888, and is headquartered in Illinois City, Illinois, USA, with a workforce of 10001+ employees. Its website is https://www.abbott.com.