[Remote] Senior Consultant, Patient Services (Strategy and Implementation)

Note: The job is a remote job and is open to candidates in USA. Blue Matter is a rapidly growing management consultancy focused primarily in the biopharmaceutical industry. As a Senior Consultant in Patient Services, you will work collaboratively with senior internal and client team members to address critical business issues in biotechnology and pharmaceuticals, delivering innovative solutions to clients.ResponsibilitiesExecute on assigned project tasksPrepare materials for project meetingsExecute analysis of primary and secondary research effortsCreate and utilize analytical tools to support decision makingDevelop materials communicating results of analysesIdentify key insights, recommendations, opportunities, and threats to inform corporate and commercial strategiesDemonstrate accountability for completion of project responsibilitiesRegularly engage senior level clientsSkillsUnderstanding of the pharmaceutical and biotechnology industries with a focus on market access related roles (i.e. pricing, contracting, market access analytics, payer mix, provider mix, channel strategy, specialty pharmacy and IDN dynamics, patient services and patient access)Demonstrated ability to integrate business and industry knowledge in developing creative solutionsStrong analytical and problem-solving skillsExcellent written and oral communication skillsSolid time management skillsDemonstrated ability to work in team environmentProficiency in PowerPoint and ExcelDeep fluency across the hub services ecosystem, including benefits verification, prior authorization, appeals support, copay assistance, patient assistance programs (PAPs), and free drug programsWorking knowledge of the hub vendor landscape (e.g., AssistRx, Lash, CareMetx, TrialCard/Mercalis) with the ability to advise clients on build vs. buy decisionsExperience designing patient services models tailored to therapeutic area dynamics, including distinct patient journeys across oncology, rare disease, and specialty immunologyProficiency in adherence and persistence program design, nurse educator and field reimbursement manager (FRM) models, and patient-reported outcomes integrationFamiliarity with digital patient engagement platforms and emerging technology enablers across the patient journeyCommand of operational performance metrics, including time-to-therapy, prior authorization approval rates, and funnel abandonment ratesStrong channel strategy expertise across the 'big three' wholesalers (Cardinal, McKesson, AmerisourceBergen/Cencora), specialty distributors (ASD, Besse, McKesson Plasma & Biologics, Cardinal Specialty), and specialty pharmacies (Accredo, CVS Specialty, Optum, and LDD networks)Working knowledge of distribution service agreements (DSAs), fee-for-service economics, inventory management agreements, chargeback processing, and 340B program dynamicsUnderstanding of pricing strategy intersections with trade, including WAC, ASP, and net price concepts, gross-to-net bridges, Medicaid best price considerations, and the impact of the Inflation Reduction Act (IRA) on channel economicsExperience with distribution network design, including open, limited, and exclusive distribution model trade-offsKnowledge of cold chain and specialty product handling requirementsFamiliarity with DSCSA and serialization compliance obligationsUnderstanding of returns and recalls management processesWorking knowledge of REMS program logistics and operational requirementsFor cell and gene therapies, familiarity with apheresis-to-infusion chain of custody requirementsAdvanced degree(s) (PhD, MD, MBA, or MS) with 2+ years of consulting experience or Undergrad degree with 3+ years of consulting experience3+ years of biopharma industry experienceBenefitsGenerous incentive compensation structure.401k - generous employer match with immediate vesting and financial planning resourcesComprehensive medical, dental and vision coverage options effective day 1 of employmentFlexible spending account (FSA) or Health Savings Account (HSA)Company paid insurances including Short- and Long-Term Disability and Life insurance as well as additional voluntary optionsPaid parental leave for all new parentsHealth & Wellness Benefit (e.g., gym memberships; $1000 reimbursement annually)Employee Assistance ProgramGenerous paid time off including vacation, sick days, floating and company holidaysCompany OverviewBlue Matter Consulting is a management consulting firm that focuses on providing the strategic insights necessary to create their visions. It was founded in 2012, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is https://bluematterconsulting.com/.Company H1B SponsorshipBlue Matter has a track record of offering H1B sponsorships, with 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.