[Remote] Senior Consultant, Financial Operations

Note: The job is a remote job and is open to candidates in USA. Pilot.com is a company dedicated to modernizing back-office operations for small businesses. They are seeking a Senior Consultant for their Financial Operations team to help clients solve operational challenges and improve their back-office processes.ResponsibilitiesImplement rigorous problem-solving to help solve clients' most challenging operational issues on how to scale their businesses and manage their back-office operationsLead complex operational engagements often with multiple junior team members to deliver exceptional resultsOwn communication with clients regularly to provide recommendations, anticipate their needs, and manage expectationsUtilize operational best practices plus a deep understanding of back-office systems to help clients implement payroll workflows, AP/AR processes, equity administration, and compliance frameworksResearch the latest developments and formulate insights into operational tools and best practices to become a strategic partner in their business growthBe part of the world's leading tech-enabled firm's operational services, acting as a trusted partner to our clients on critical operational decisionsBuild long-term client relationships and drive superior operational outcomes based on unique business insightsPartner with clients to help them deliver measurable and sustainable improvements in operational and business KPIsKeep operational projects on track with ongoing monitoring, escalation management, and proactive problem-solvingSupport successful compliance requirements, investor discussions, and board meetings by ensuring operational excellence and providing actionable insightsTrack and evaluate key Financial Operations business initiatives, including new experiments, offerings, and process improvementsRun ad-hoc analyses to help uncover growth opportunities or ways to scale the Financial Operations offering furtherSupport new product development, new strategies, and explore new partnerships to expand the Financial Operations service lineMentor and guide junior team members, helping them navigate complex operational engagements and build their skillsSkills4-6+ years of relevant work experience in back-office operations, startup operations, and/or operational finance at a high-growth companyTechnical expertise in payroll, benefits administration, AP/AR, equity administration, or compliance is a plusExposure to technology or other sectors or experience leading internal functions at startups or small/medium-sized businessesExperience working on complex operational engagements with junior team members, leading them to deliver high-quality outcomesAdvanced Excel skills, with the ability to own operational workflows end-to-end, as well as ensure their quality, timeliness, and accuracy (Notion experience a plus)Highly analytical with the ability to consume, process, and prioritize large amounts of unstructured informationExceptional attention to detail and ability to work independently to deliver accurate, high-quality outputs with minimal oversightExcellent verbal and written communication skills with the ability to distill into structured frameworks and concrete action plansMaintain a high level of integrity in your workHighly entrepreneurial, proactive, and able to thrive in ambiguous and fast-paced environmentsA demonstrated ability to build strong collaborative working relationships with the immediate team, junior members, cross-functional partners, and function leadsThis position is only available for remote employment in the United States in the following states: CA, GA, NY, NC, TN, TX, and WABenefitsFlexible vacation/time-off policyAll federal holidays are observedCompetitive benefits package including wellness benefits such as Spring Health, Headscape, One Medical, Aaptiv and RightwayParental leave for birthing or non-birthing parents – 100% pay for 12 weeks401(k) planEquityHealth benefitsCompany OverviewPilot provides the most reliable accounting, CFO, and tax services for startups and small businesses. It was founded in 2016, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is https://pilot.com.